Customer Ratings & Reviews

As we all appliances these days it seems "efficiency" trumps "longevity". So having a little extra peace of mind for larger purchases is worth it. The benefits provided in Best Buy's protection plan are best in class.

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

After I bought my refrigerator I noticed that most owners in the reviews complained that their frig failed soon after the one year warranty was over. Have not quite reached one year yet, and have not yet needed the extended warranty.

We love the fridge so a 5 yr. Warranty was a must for us due to our heavy use.

Was easy to purchase Geek Squad Protection with professional assistance

Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

Great service to protect. Goves peace of mind to not have to worry abour warranty

The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

Very happy i found this built in frig. Quality is what you would expect from Samsung

I feel safe knowing my insurance is directly through Best Buy services with geek squad

Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

[Employee of bestbuy] Works great! I havent had a product like this and i love it

I think that this is the most aggresive guarantee on the market. Excelent option to protect products!

Geek Squad Protection Provides Expert Level Protection to your Product.

Do not have to worry about transporting upstairs and installing any thing.

The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++