Customer Ratings & Reviews

This was mistakenly put in by the employee who checked me out for the purchase but they helped me change it from 3yr to 5yr protection (which is way better)

Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

Haven't yet had to use the protection plan, but having it provides peace of mind.

Excellent services. Great people when you need assistance

This is a very good fridge it’s roomy I can fit all my items in it perfectly

I bought the five year protection for my new freezer for my piece of mind great value

LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

The ice maker was broken and didn't make ice anymore. Greek squad took care and replaced to new one with no extra cost.

I used the warranty to replace my fridge . I had no issues with the claim

Excellent offer to protect your investments. Great value and great customer experience

I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.

Great knowing i am protected for 5 years of service with professionals

Unlike many warranty programs, Best Buy provides great support and coverage for a great value. Either they repair it in the store fairly quickly or simply replace the item with no questions or hassling. Highly recommended!

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

It is worth every penny you spend on it. Things just do not last the way they used to. When things break down they either fix it or replace it. What could be better than that

I ordered a 5cu freezer. The delivery men were very polite and professional. They put it where I wanted it and set itxup.

So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

I am very pleased with the geek squad protection plan. I’m happy to know that my product is covered under warranty and there’s nothing I have to worry about if I run into any issues.

Hope the refrigerator last long enough so I don't have to use it.