Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4627 reviews
(4,627 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung fridge is perfect and fast installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, does its job. I love how spacious it is and fits well with my other appliances, no issues have occurred and I'm happy with my fridge.
I would recommend this to a friendRated 5 out of 5 stars
General Insurance Product from Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to protect my recent appliance purchase. Each to buy in store. I wished if I would be able to buy over phone
I would recommend this to a friendRated 5 out of 5 stars
Warranty service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth the money to get a warranty for your big appliances. You always get great service if there’s a problem with your purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy always have good quality on their products and services
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Coverage is good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always smart to get coverage for your appliances
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Love the Geek Squad team!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone at the Best Buy store has been very helpful and always available to answer our questions. The Geek squad membership discount is great.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quality standard protection & service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly appreciate the 3 year standard Geek Squad protection plan to have Best Buy support for products and services!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Kitchen aid Refrigerator with an issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of these service plans, these types of "warranties" seem harder and harder to use. I have normally purchased my large appliances from Best Buy because of the service plans, but I am considering going elsewhere in the future. Fridge has been having an issue and I called to get the fridge serviced, they tell me that the fridge has a warranty with the manufacturer for 10 years parts and 5 years labor. I spent two hours trying to get ahold of Whirlpool and finally talking to them they confirm that but the warranty does not cover the service call to see what is wrong with the fridge, so I am geek squad tells me this time they won't authorize the service call without a RMA number that I need to get from the manufacturer, so I have to waste more time now to get this information. I was a big believer of Best Buy and Geek Squad, this has changed by this whole experience.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transported and installed the product..
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compare the rate to Homedepot warranty they are by far the best in price. Installation was fast and easy. Communication was very well.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Why not Insure?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy insurance for every electronic I purchase. When my 45" TV went a few months before the end of my 5 year warranty, I was able to replace it with a bigger brand new one, at no charge. What a deal!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good risk transfer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly have had some prior urchases fail but Geeksquad is easy to arrange repair and replacement more than once. Worth the money on an expensive purchase.
I would recommend this to a friendRated 5 out of 5 stars
Gotta go with Geek Squad protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told we should purchase an extended warranty on all our appliances by friends because many fridges will start having issues within a year or two.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 insignia refrigerators with insurance The price $139.99 Times 2 refrigerator/freezer Just for the peace of mind Total cost $1401.58
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They replaced my icemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Replaced my refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Came in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this stainless steel refrigerator for my house in California. The refrigerator was beautiful and added value to my house.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
hope I never have to use it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did purchase the extended geek squad protection plan for my fridge. I honestly hope I never have to use it, but it gives me peace of mind to know I have it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend



