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Customer reviews

Rating 4.5 out of 5 stars with 4592 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,592 reviews
  • Rated 5 out of 5 stars

    Best decision I have ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I have ever made! No problems, no hassles, no drama!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with purchase when we order our tv for the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 Months, Defective Handle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bouch dishwasher this year and love it. So when my old fridge started to have problems I bought the matching black stainless fridge. While it was delivered promptly, the repair men did not hook up water or ice, saying that the line I needed was to long. (Ok?) When they left they left a big oil in my driveway stain from their truck (I left a message to let them know). Afterwards, I opened the handle to the Fridge door and it popped off the hinge. A new repair service was ordered weeks later. I was told the very specialisted part needed to secure the handle was never installed. He didn't have it, but told me he would request it shipped or I could go to the "hardware store" and get something as close as possible and try to do it my self. I requested the part be mailed. It has been 2 months, no part, no customer service follow up. I paid over three thousand dollars ($3000) for a fridge with detached handle.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Do it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge ...! soooo roomy ... ice maker is awesome... great lighting ...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the warranty is a good idea. A must have just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experiences. All staff is very knowledeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator has operated without any issues since we purchased it in 10/2023.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Works perfectly in the space and I can even roll it out to clean behind it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase , replaced an LG !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, enough for a family of 4, the ice maker does not take up half the space as many do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good Since I bought it, I never got any problem, and then gave me any trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like that my product and food is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my freezer / refrigerator and the warranty assures me that it will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks Service Replacement of New Refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a day of having our new refrigerator placed, we realize that something may have happened to the refrigerator during shipping to Best Buy. It was very simple and easy to contact Best Buy to get a new refrigerator to replace ours. The geek squad came out did their job and sent somebody to make sure that the job was handled correctly in addition to amazing technicians. I cannot recommend enough about getting a warranty with your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this warranty. It was actually used soon after the purchase of a refrigerator which was defective, and froze all of our food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Wirepol refrigerator for a month now, and I’m really impressed with its performance. It cools quickly and has plenty of space . The sleek design fits perfectly in my kitchen, and the energy efficiency is a great bonus. Overall, a reliable and well-built appliance—highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the options for this icemaker and water dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad warranty is a great deal. It is much better than manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with wrong charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call on delivery day bc we saw we were charged for haul away which we cancelled but delivery people checked was done. Geek squad were very kind and efficient and will be crediting our card for the haul away fee. Alma was very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having Geek Squad protection. It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add on Geek Swuad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always to be surprised by the stress free purchases and this was one of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service is awesome and I recommend 100% buy t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is awesome and I recommend 100% buy this now you’re won’t regret it.

    I would recommend this to a friend