Customer Ratings & Reviews

Had ice maker problems, one call and appointment made, no questions and in less than 10 days repair completed, no more issues

I have had great luck with Geek Squad any issues I have had they always resolved. I was skeptical as usually you get screwed on warranty buys however I would buy this one every time

Love the refrigerator and the customer service experience. The fridge was used and not open box. Still love it !

Seamless and a good deal. Can’t go wrong with the Geek Guys.

Purchased this when we bought our refrigerator about a year ago. So far, we have not had to use it.

Great product exactly what I needed it for and everything worked so far

I recommend purchasing the Geek Squad service with any electronic products because all of these items have electronic components and setup that their expertise can assist with getting things up and rolling.

Geek Squad protection is the way to go. They have helped with other appliances in the past and did a great job!

Just added on the extra warranty for refrigerator so haven't had to use as of yet.

Geek squad is alway amazing.very knowledgeable about all of the products they are selling and working with. I recommend it to everyone.

I purchased the geek squad plan for my freezer because the plan covers food upt to $300 and damage due to power outages which is what ruined the my old freezer.

Make sure you are considering the size of the product when buying. If the size of your item doesn’t fit to a certain category, you will have to bring the item to the shop to get checked out. Example, deep freezer. Yes, bring that thing to the shop.

I always trust Geek Squad to provide the best service.

Great warranty. Haven’t had to use it on my item but heard it’s a great warranty plan.

The time spent quality time putting up my TV they were excellent performing performers. I love the gate

A great upgrate. All my food is so much colder and it saves more energy compared to my last GE. Easy to use and better with a iphone.

first time returning an item using the Geek Squad extra coverage and it was a breeze. buy the extra protection for peace of mind.

I purchased refrigerator that was delivered Jan 4th. I woke you this morning to what I thought was the lawn man outside my window. To my unpleasant surprise, it was my $2699 Samsung refrigerator sounding like a mower. I called Best Buy and was informed that even with the $299 Geek Squad protection plan it's nothing they could do because the first year everything is covered by the manufacturer. My protection plan started on the day of delivery which means for the first year my Geek Squad protection plan is for nothing. For all of my other appliances Geek Squad has been 100% on point, for the fridge not so much.

Well, I haven't had to use them yet, so it's sort of hard to review. My hopes are that they will live up to 5 stars! I bought this because not all reviews were wonderful for the LG refrigerator. The price is reasonable for the peace of mind if my fridge doesn't live up to the 5 stars I gave it! So far... everything is great!

we connected our waterline right away, did not need the service people to help because it was so easy