Customer Ratings & Reviews

The 5 year extended warranty is a better offer. Originally we had the 3 year but since it got close we feel the 5 year will give us more time in case anything happens

The agents carried the refrigerator up a long flight to the second floor kitchen - no problem

Soon after my freezer was delivered and turned on one of the shelves shattered. I called the Geek Squad and they they arranged for a replacement to be sent out a couple days later. Everyone was so nice and I am happy with my purchase.

I could not function without Geek Squad support. I have had their service for years and call on their help fairly often. Their ability to remote in and fix whatever is happening is priceless. Rarely have to take computer to store for service.

Great service, I recommend it 100%. beautiful and very functional

I would always recommend geek squad protection they replaced my refrigerator with no problems brought it to me set it up in my kitchen very much worth the money

Geek squad knows there stuff polite took little time diagnosing the problem

Excellent services always promt. Very couteous and very friendly.

Geek Squad to the rescue! Warranties shouldn’t be a necessity, but in todays ever changing product line, they are a must!

This is a great purchase, it saves you money when you buy extended warranty plans, get your freebies as far as things being removed from the house that they would normally charge you for and all the tech support you would ever need. It is a must buy!

If I ever need it ,it is worth paying for it which was not a bad price for 3 years

Always purchase the plan. Smart move and piece of mind is priceless

The delivery guys unpacked it and hooked it up. Very professional

This was a bit more than I wanted to spend, but I purchased the 5 year plan. I like the ruined food coverage, and with supply chain issues, felt it was a good value. Hope I never need it.

Extremely satisfy with our Brand New Samsung Refrigerator:) I highly recommend purchasing the protection plan! I chose the 5-year plan! Keep up the great work Best Buy! #1 in my book:)

Have not used the service as of now and hope not to have to

I purchased a 5-year protection plan for a fridge which was delivered to a rental property. It is a safe thing to do since it is a rental. If anything goes wrong, the tenant can call and get it fixed.

I always buy the warranty, because it doesn't cost us a dime if the unit fails. Our Best Buy store, always is willing to send someone out asap to get something fixed or replaced the first time around. We've been with Best Buy since they opened their first store in WI. That's over 30 years so far.

Excellent service as always from Best Buy Geek Squad.

Hi, I truly loved the store in Mount Dora FL. Everyone was very eager to help and the employees experience are extremely great.