Customer Ratings & Reviews

Definitely a must have one purchasing a freezer I’m sure

I'VE USED GEEK SQUAD MANY TIMES IN THE PAST. I HAVE NEVER ENCOUNTERED ANY PROBLEMS

I've had 2 occasions when my freezer needed repairs. The Service protection plan is a good option to get just in case you need oarts service in the future.

warrantys are like insurance — you never know when or if you will need it! But i just could not pass up on the extremely reasonable price for the 5 year warranty! thank you BestBuy & GeekSquad!

Well worth the money in case something goes wrong. Especially with an item this size it’s nice to know that they will come out to your house if needed

Very easy and affordable to add this great service to the purchase. Nice to have the backing of the Geek Squad on this appliance.

Great product, does its job. I love how spacious it is and fits well with my other appliances, no issues have occurred and I'm happy with my fridge.

Samsung refrigerator freezer door was bent and replace it.

Great for installs and mounting. Highly recommended for those in need.

I love the geek squad they answer all my questions and if anything is wrong with my items they fix it or replace with no problems and they are so nice

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

The Geek Squad agents delivered my refrigerator and television with fast and friendly service. My refrigerator was in place and up and running in no time at all.

I had no issues with installation. Showed up on time. Worked efficiently. Didnt leave a mess. Plus 3 years of piece of mind.

My Refrigerator started to die after 11 months. I tried to claim the warranty and they said I had to go through Samsung directly. Samsung saw there was only 3 weeks left in the factory warranty and drug the process out 3 weeks, then said the warranty expires an passed the buck to Best Buy warranty. Best Buy then took 4 days to schedule an inspection, another 5 days to schedule a third party repair tech, and then another 10 days to order parts and get the repair done. Meanwhile, my refrigerator is no longer chilling food and I'm stuck without a major aplliance. My recommendation would be to avoid warranties on major appliances. It woild have been cheaper and faster just to buy a new one fue to lost food, eating out, time spent dealing with bureaucracy of insurance.

Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

I like this protection because if anything happens I know it’s safe

I ordered warranty for future protection. I haven't used it yet.

Get it to protect my investment definitely on big purchases

Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.

I recommend Best Buy and geek squad, Excelent company and. Service