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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5681 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 5,681 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is great to have. This is just one of the many products I have gotten from Best Buy for which I have opted to get the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad coverage! Bought coverage for LG Washer and Dryer. Made this purchase at Best Buy because we wanted Geek Squad coverage for piece of mind!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Agents are ok but warranty policy is NOT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was nice and competent but the policy is crap. I had to wait 30 days to see if the part would arrive to the warehouse and if it didn't my washing machine would be replaced. The part never arrived so I got a new washer but we had to wait 30 days which meant going to the laundry mat until it was replaced. The CS rep told me I could buy a new one but why would I do that when I have a warranty policy? It made no sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This a great plan to insure no repair surprises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not want any costly repair surprises during the initial life of either the dryer or washer. This was a great program with a discount for Geek Squad "Total Support" members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought new machine in and set it all up for me. Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend the Geek squad 5 year protection with an product I buy....The average cost per year is minimal and you have complete protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect opportunity to obtain extended coverage again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services with the set up of equipment very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenience service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the service, but I was confident in having it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a great team , they offer a good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service on my products. very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did a good job installing my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! Best Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this insurance because it has very good coverage for the price. Haven't used insurance yet, but it looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my side by side!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first side by side and I just love it. I have had no issues with it and am very pleased with the space and the performance of this beautiful Amana refrigerator/freezer that looks great in my kitchen! amana that looks great in my kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use if needed. Very nollegable. Very qick response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Quiet , easy to install, Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered my dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought the dryer on time and promptly had it hooked up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek squad protection gives you peace of mind knowing that if the appliance breakdown you know who to call and they are always professional and timely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great they installed washer quick and then they took old one very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hoping everything goes well with my purchase and wont have to use my extended service

    I would recommend this to a friend