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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5681 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,681 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have assurance from the Geek Squad when I purchase my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cook with the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will come in handy if I ever need them. Looking forward to the assistance lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from geek squad. I got it as part of Total Tech membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe it was a great decision for added protection against mechanical problem. It's better to have it and not need it than to need it and you don't have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 5 year coverage on both my washer and dryer are well worth the money. all it would take is one mechanical issue over the next 5 years and it would easily pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars on good faith.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the advertised description of this service, it seems like a good deal for the money IF they honor it. My appliances are only a few months old now and fault-free so I cannot give a review of an actual experience yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of best , well is best buy , if you have a small space and wanna save money make sure you get this , no noise a all .3

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    You need more protection. Than stadard warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 year protection. A must nowdays. LG only covers 1 year on labor. That 10 year motor waranty on their washers, only pays for parts not labor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD REPLACED VERY QUICKLY WITHOUT TROUBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would purchase again, a very good value. would not purchase without this fantastic extended warranty. Have used one previously without any problems at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered my washer and dryer on time and setup was fast. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am soooo glad this Samsung washer came with Greek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional they know what they do and the are very kind and understandable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i have yhe protection if needed. I have never had an issue using the protect plan in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dryer. I do not expect much to go wrong but nice to have an assurance that if something does malfunction I can call geek squad to address the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad showed up to fix my dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty service i have ever purchased. Very fast and friendly!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Was fast and easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend the product no problem what so ever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind for 5years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this item to my Washer and Dryer purchase for peace of mind for 5 years. At first i was hesitant from buying but finally settled in getting the warranty for the reason that $125 which is just $25 a year is affordable for the type of coverage this is offering!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appliances came on separate days. They waited until they all arrived before hooking them up so they didn't damage them by moving them around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys, and good team work skills, staff is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small hick-up after installation (no fault of Best Buy), I let Best Buy know and they immediately set up a time for someone to come out and take care of it for me. What a relief, glad I got the protection plan.

    I would recommend this to a friend