Customer Ratings & Reviews

Great investment when purchasing expensive equipment.

I have not had to use this service as bst buy has excellent quality products but I know they have helped me tremendously in the past with my computer questions

The LG washer and dryer was exactly as described. The build along with the spaciousness of the machines couldn't be more correct. Wish I had purchased it long ago.

I always purchase a warranty for any Best Buy product. The only company that has a hassle free warranty process! Items always get fixed or replaced promptly!!

A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

No issues works great. Love the steam feature. Easy setup

Whenever I purchased any thing from Best Buy, I make sure that a warranty is always obtained to get the best investment.

Love that I bought a extra warranty because you never know and so far haven't had to use it at all

I have purchased Geek Squad protection for appliances before and had great success with there service, I expect to have the same results from this purchase as well

Not bad when you purchase a expensive item. They really protection you from any future damages.

I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

I bought this 5-year coverage because I don't trust electronics in a washing machine. I hope when and if the time comes that I need it, it will work in my favor.

This is a must have for the appliance. You never know when an expensive part your going to need. Just to have peace of mind knowing that your covered.

Greek squad service is excellent. Always professional and always provide professional service

I have used my warranty once and a technician cane out to look at my machine. No charge and he was able to diagnose the problem on the spot.

I truly trust geek squad. Very professional. No sexual harassment. Know what they're doing. Will take care of your appliances.

I always buy geek squad on majority of my purchases, their policy is so easy to deal with.

Haven’t had to use yet so unsure 5-star. Expect all will be good.

My dryer stopped working. Called 800 number for Geek Squad Protection to set up appointment to have it fixed. Geek Squad came out in a reasonable amount of time and fixed the dryer quickly and efficiently. Thank you!