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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5683 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,683 reviews
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad for many of our items. Only needed them once in 10 years and they did a fantastic job

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad you've had awesome service. We're privileged to be there for you whenever you need us. Please let us know if there's anything we can do for you!

  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besy Buy is a great company IMO. The service techs know their stuff IMO. I would recommend the piece of mind on high dollar items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy squad carefully handidly our new washer to our desired location.They were so kind and very courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer works good, no issues. Able to do many loads in a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with all the electronic elements existing in today's appliances,,, it seems that you need to insure yourself and products w this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have this piece of mind in my back pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb!! Beautiful, quiet, great value. Purchased on sale and received an awesome deal. I love walking into my laundry room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the plan for this particular product, but the service and replacement plans Best Buy offers are always worth it. Get the product fixed or replaces - no hassle. It's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad service. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kitkat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since I haven't had to use the geek squad I can't give a review I have only had the dryer since November but I really like my new dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for my washer/dryer. Haven't had to use it yet but from the research I did it was highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were efficient and timely. Answered all questions well and was able to operate the pair with no problems. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washine. I would love a set. Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was taken care of in a timely manner. They were very helpful, polite and respectful to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Florida1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for the next three years is definitely a hot button for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best! Installation was quick and easy. Very professional, and extremely friendly. At great feature of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service highly recommend excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please, please get protection. You never know what might be defective or something. Exta cash but worth it. Ge squad will replace or fix products at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the geek squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must. You will need it eventually and youll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff installed and set up dryer quickl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind for the money and great service to back it up. Geek squad folks are always professional and friendly.

    I would recommend this to a friend