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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5683 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 5,683 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for the cost. Good insurance just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection for the cost. Good insurance just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isnthw dirst feont loqder we have owned and we love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service is very helpful and easy to use when you have an issue with your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to get geek squad service, they know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So smart to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get opened box items or even products that have good and bad reviews so good to get ha vent used yet but if I do I hope they come through for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get sort of but it was my fault as I added it on after. Thankfully haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Must buy!! The Geek Squad services are the best! Definitely worth getting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an extension of the factory warrantee. Have not used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a pure peace of mind , especially if you buy cheap products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my wt1101 (3.5 years old) with the wt1501. Did not have warranty for the wt1101, so I did this time and hope we will not need to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad to have this, in case I need any help and service done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchase the Geek Squat even when I don’t purchase from Best Buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the protection plan twice. Well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must need to purchase if keeping appliance for a long time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extended Warranty is fraud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Geek squad warranty sold by best buy is useless and should be considered fraudulent practice. We had three years extended warranty on a washer. When it stopped working Best buy - agreed to send a technician in 1 week time who turned out to be a third party technician as they didn't have Geek squad guy available- apparently they had one guy who takes care of whole 3 counties and can't come in in two weeks. They guy told us that pump was broken and he has to order it and it will take another two weeks. Then we called back to best buy - and was told to do another diagnostic and they claimed they don't have any records of what was done before. They guy simply refuse to come in. We called samsung finally and they repaired it with in 2 days with cost of $250.00. Geek Squad warranty is fraud squad warranty. DON'T BUY. I will never buy appliances again from best buy. And if I ever do I will buy extended warranty from manufacturer directly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful having peace of mind if i need it in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I have peace of mind for 3 years on my investment in New upgrade of my wash/dryer says it all love LG appliances way better then the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!! I would recommend this item for purchase of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!! I would recommend this item for purchase of this product.

    I would recommend this to a friend