Customer Ratings & Reviews

Shawn and Kenny were polite, friendly and treated the appliance as if it were their own.

Gives me the peace of mind that if anything happens I am covered. Also glad for the extra protection

Geek Squad installed my washer and he was very polite and explained any concerns that I had.

I guess the good thing is i haven't had to use this yet. Which i hope i never do. I am Bestbuy would do right by me.

Intended to keep our smarter washer running longer, just-in-case since I've read about washer issues.

Its always good gave peace of mind buy extended warranty. Nothing beata it hands down.better 2 B safe then sorry.

I do not buy anything from Best Buy without purchasing the geek squad protection plans it just amazing.

I feel confident that if washer breaks down, geek squad can repair

The protection offered by bestbuy is peace of mind protection. The pricing is reasonable and they stand by there protection plans

After having purchased an LG washer/dryer combo unit in November 2023 and taking delivery in January 2024, I called a few days ago when the unit was having a leak from the front door. I was told that I needed to contact LG because the unit was still under warranty with them. So I say what good is purchasing an extended warranty if Best Buy isn’t going to do anything when I call them other than say go to the manufacturer. I have been a Best Buy customer, purchasing all major appliances, entertainment equipment and computer, iPads, iPhones from them for the past 20+ years. I have almost always purchased protection plans on larger purchases. I have called for repair on appliances that were under warranty in the past and the Geek Squad was sent out to make repairs. That was what I expected now and did not receive. I am more than unhappy. I guess it’s the way the whole world is going, but it’s the final nail in the coffin of my purchasing Geek Sqaud Protection. Worthless! As was calling LG who wanted to merely diagnose my problem over a computer chat and have me do all of the work. That’s not a warranty!

I bought the 5 year of additional protection just bin case. I call it peace of mind protection! Worth it!

Took less than 2 hrs. Installers were polite efficient and even saved me money on items I needn't have to buy

i spent good hard earned money for the washer and dryer set. The warranty was a no brainer.

We have not used this yet but I recommend it to anyone. I feel very secure knowing we have this when needed

Excellent service and products good prices and I'm very happy

Decided to get this warranty so I can sleep better at night knowing I’m cover if anything happen

The Geek Squad service plan offer you a great piece of mind. I highly recommend it.

The two gentlemen were respectful, kind, and considerate of property.

Appliances were delivered, installed, and tested. So far, everything works well.

Bought this for my samsung washer. Its nice to know that if something happens i will be covered.