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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5683 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 5,683 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service warranty yet, but I feel confident knowing that it's there. It was a reasonable price for what is offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ilike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is necessary because of you product has any issue you hava protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% Recommended for all your Appliances the 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the attachments and geek squad go together and very much needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend worth extra protection just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank y’all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat affordable protection for expensive, needed appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal.I bought it with a warranty, I hope it won't be needed.I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Geek squad installed my washer quickly. Superior service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use this, but at least I have it in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O bought to appliances and the best decision was to put tue protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this, but provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery on-time and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Pleasant experience from purchase to delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason for buying my product with Best Buy was because of their customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take no chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is well worth the money to repair or replace 1,000 and over items if the chance were to happen that the item breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides peace of mind for your purchase. Covers parts and solves any issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buyer beware...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before i left best buy store, the sales person made some statements that made me not second guess the purchase (over 1200.00) and gives you warranty for both items. i was so happy and egstactic. i also hope no issues would ever happen to my washer and dryer... not even a year into owning these two items they start not working properly. i called geek sqad, best buy and all the extensions i get for 3 months no one could find my insurance, and shortly after when its stumbled upon by the best buy staff, i get told i am going to have to wait. keep in mind 3 months had lapse but the condition of the washer and dryer got worse they statered leaking and once again i notified best buy and pretty much got told to wait. my issue at that point was first of my insurance/ policy wasnt found by them for 3 months. secondly both items got worse why would i want to get store credit and purchase items with the company that not only has neglected me, my property, and the items that i had insurance. but forced me to get another set of washers and dryers. instead like i suggested of just cutting my ties with best buy and purchasing these items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranties have never failed me so far so any purchase I make at BB I always go with the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents rapidly installed my dryer with a hassel free experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just to have a peace of mind if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just to have a peace of mind if something goes wrong

    I would recommend this to a friend