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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5684 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 5,684 reviews
  • Rated 5 out of 5 stars

    I have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind I don’t have to worry about the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything Excellent , explain , desmostration and function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always use the geek squad. They keep my products working or easy to exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job at installing the machines.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lazy customer service rep uninformed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service representative at the Pacific sales/Best Buy store was not at all helpful. She didn’t get up to help me. She could not find the product,LG appliances to sell me extended warranty. Finally when she found, it took her 15 min to issue the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I Always buy Geek Squad extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been let down with any geek squad warranty. I purchase extended warranty with every purchase from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great protection plan! I wouldn’t want to have anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't got to use it yet but I hope it works ou

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got to use it yet but I hope it works out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you get any electronic you have to have geek squad safety is key

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been great. You have call for support. Not allowed to ask questions at store. Yeah, wow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchases geek squad to protect my tV XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The policy for replacement comes in handy on products and the price isn't too bad compared to extended services other companies offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG washer prior lasted 10 years but always great to add the extra insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really a good deal for the 5 year warranty. It's a piece of mind knowing that they can fix it for the next 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used This Yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I hope we don't need to...I got this for my mom's new washer, dryer and toaster...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Used This Yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I hope we don't need to...I got this for my mom's new washer, dryer and toaster...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service they installed my stove really quick with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 5 yr warranty for any electronic or household appliance is the best way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it- no issues at all. And the song at the end of a cycle is super fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not had to use them for appliance repair, but since I trust them, I will always purchase them.

    I would recommend this to a friend