Customer Ratings & Reviews

Not sure yet. I haven't had to use it. So I can't give it a fair review

Always a plus to be protected haven't had to use this part yet but I know others that has and they've had great experiences look forward to Future purchases

I am a new homeowner and single so this washer/dryer combo is great for me. The items look nice and they are very easy to use. I have only had these items in my home for a few weeks but so far they have worked great. My clothes are clean and fresh which is really what you buy a washer/dryer for right? so no complaints on that front.

I'm so happy with all my purchases and articles I buy here.

Geek squad is a great addition to my product. It gives me a peace of mind knowing my products are protected.

Over the top across the board from great customer service to delivery.

Excellent work with installation and delivery in timely manner

I bought the geek squad warranty and I hope to never need it but just in case it was very affordable and worth the ease of stress

Always buy a warranty it's better to spend the extra money and have peace of mind than to get home and realize something's wrong and you can't fix it or have to come out of pocket

I have had several electronic items go out. And the added protection saved the day. They don't make things like they used to is for certain

We have not had to use it yet but from past experience we should not have any problems

Geek Squad has always come through for us. It is the best warranty service I have had.

I got this set for my daughter to replace a set she had and she loves the extras that came with it. She knows when the cycles are done.

Ive had great success with the Geek squad protection in the past and so I bought it again. Unfortunately with the lack of luck Ive had with Washers and dryers the Geek Squad protection has really come in handy.

I haven't used it yet so truly I can't give it a true review.

The agents were very helpful and respectful. I would like to buy something else in the future.

Get the warranty! We bought the warranty for our dishwasher and it was the best decision one month before the warranty expired our dishwasher broke and it got replaced with a new one so I bought the warranty for my washer and dryer because it will save you money if your breaks

I had so many problems with this dryer when first purchased. The heating element went out after about a month of having it. It was worked on about 6 different times before they replaced the heating element. No problems after it was replaced.

This reflects my experience with Lowes warranty service and how Best Buy promises to be better. Just over a year ago I purchased a Samsung from Lowes. After about a year and 2 months it stopped working. I did have the extended warranty so I called to make a claim. Lowes contracts with a third party to do repairs. They made a big deal about having the serial number and model number (which they should have already had from the purchase) so they could have the right parts. They arrived without the right parts and tried to order. Did not follow up well. I had to keep calling back and then find out they didnt think it was worth fixing. 4+ weeks later I am finally getting a check for the purchase price of the item. This is where Best Buy comes in. I asked about all of these things and they made it seem very easy and seamless. Geek Squad in most cases comes out for the repair. If they cant fix it, you get a new one. Their warranty also comes with power surge coverage which is not covered from Lowes. I havent had to make a claim but this is already better than Lowes.

When they delivered the appliance, they were very professional and helpful.