Customer Ratings & Reviews

My wife love me more now for this purchase, haha, for real she really love this set. Recommending to everyone 200%

Always protect your appliances with a service plan, you never know what will happen when the warranty expires

We’re glad to have the option to get a 5 year plan. We’ve had benefits from products needing unexpected replacement and the exchanges were easy. This is for our new washing machine. Unfortunately our 5 year warranty had expired two months prior to needing a replacement. It’s still worth it. We replaced a TV with a five year warranty at 1.5 years.

Work great! Very happy after a few weeks of purchase

Its geek squad hopefully i dont have to use it but its good to have.

Haven't had the need to use the 5-year Geek Squad Protection yet, but knowing I have it gives me peace of mind in case something breaks down with my new washing machine purchase.

So far, so good! Dries fantastic. Good settings, easy to use. I like it

There were two agents that I spoke with during the purchase. There was a miscommunication regarding the installations and take away. On arrival, the delivery driver contacted the representatives and they worked together to alleviate my frustrations in making sure that the relevant parts were ordered and another installation and removal was scheduled.

I always purchase a Best Buy protection or extended warranty on just about all my appliances and high end electronics I purchase from Best Buy. I have not regret it once. Most times, I never have to use it but the few times I have, Best Buy protection or extended warranty support have been good to me and supported my purchase. I will continue to purchase each type of warranty on my purchases from Best Buy.

Delivery an installation of both washer and dryer with conversion to propane done with care

I was surprised to be offered a 5 year warranty. I hope I won’t have to use it.

Agents were very helpful and respectful with replacing the damaged item

Had a problem with our washer that was a simple fix. Geek squad helped us figure it out over the phone and sent us a replacement part to fix our issue. Two thumbs up for whoever we talked to.

Delivered on time. Multiple reminders for delivery and installation was smooth. Respectful and polite.

Already had to use it and had no issues fighting. Just told them the problem with my bad unit and the sent a new one. Glad i purchased this warranty!

I haven't needed to use the 5-year protection plan yet, and hopefully I won't need to anytime soon. However, with the great value that I got at the Best Buy outlet, it was a no-brainer to go ahead and purchase the protection plan. For peace of mind, I would definitely recommend it to everyone.

I always get a Geek Squad warranty on all my major appliances. This on is on a recent Washer purchase. I did have two major large purchases that I purchased this warranty on and it covered those two products with no questions or problems.

I've purchased these type of insurance before but with Best buy reading through some of the reviews sounds like they don't really care about the customers too much when they return it and worst condition after repairing whether it be stereo equipment. Sometimes I just if I buy a TV I go to Amazon and you could buy the insurance there a lot cheaper you don't have to buy the TV at Amazon to do so. Like asurion or Allstate

I bought a washer 4 years ago & it already broke. It would have cost about $350 to fix. This time we are buying a cheaper washer with a warranty.

I always purchase this product on appliances and it has been needed more than once. This protection i feel pays for itself on most items.