Customer Ratings & Reviews

I only buy from best buy because of the amazing warranty. You should too.

4 Stars - I have not used the service yet and really hope there is no need to. I will adjust the rating if I need the service.

Purchased the 5 year Geek Squad protection service for my new Samsung Washer and Dryer. Have not had to utilize this service for the appliances yet, however I have utilized Geek Squad in the past and they are awesome and I trust them to fix it when I can’t.

The one thing that keeps bringing back to Best Buy is their Geek Squad Service. I’ve bought warranty service in other stores and no other store made my coverage as easy as Best Buy. Their customer service team are excellent. Now I only purchase all electronics from tv to computers to sound systems to appliances at Best Buy and so do all my family.

Great service to have. We always get this for the major appliances. When needed it’s great

I just love the size of my new washer /dryer from Best Buy.No need for abd adjustment.It was a perfect fit to replace my old washer/dryer.Since the dryer is ventless,I was left with a hole from the vent with no hose in it.I got a galvanized cover from Amazon ,priblem solved.

Already have a my Best Buy protection plan, but we always get the extra two to three years of protection on all electronics

Installed my appliances quickly and timely. Arrived within a good time frame.

Great team work and very efficient with their jobs

The Beat Buy sales team took the time to throughly review the extended warranties.

One thing I always spring for these days is the Geek Squad service. TBH, it gives me peace of mind that within an expected timeframe, there will be Geek squad protection on my purchase!

They were quick, careful bringing the items in, and knowledgeable about the installation. Very friendly!

Getting the extended warranty was definitely worth the price. Geek Squad texts are extremely helpful. And when they couldn't fix the product. It was replaced with the same value item. We'll absolutely be getting the extended warranties from now on.

Really quiet works great really happy with the purchase

Great protection plan at an amazing price. Also the protection plan is explained very well and support is there for any questions or concerns. Definitely recommend paying the little extra to have the piece of mind and security of something happens.

Great purchase experience the perfect appliance, customer service always willing to help

The service is great customer services is great. There timing is good the are professional.

I usually get an extended warranty when offered and for the past 10 years I have never had to use any of them. Good products.

Works great! Does a really great job with large loads! would recommend. Geek Squad installed everything no hiccup in 20 minutes!

I would definitely recommend getting a warranty with this cute baby