Customer Ratings & Reviews

Great to know my appliance is covered and protected!

Purchased for the extra security just in case. Have not had to use thankfully but good to know they are there if needed, But they did do a good job of installing my new washer and removal of the old ones.

I love my new GE washer, its quiet, energy efficient and clothes smell so clean.

So far works good no issues or problems yet and I like the color.

The Geek Squad delivered, installed our new LG washer and dryer. They also hauled away our old ones. We purchased the 3 year Standard Geek Squad Protection because in case something happens we can call and get their assistance.

Love the removable agitator it really comes in handy when I need to wash larger items like comforters. I also bought the services which included: expert installation, which made everything a Breeze and They even hauled away my old, rusty washer. 

very good price for 5 years geek hope i don't have to use it

The customer service at this location in burbank was great! The employee was very helpful in helping me pick out the best washer for me. Never

After the geek squad set up my new washer and dryer they explained my warranty to me. I feel like I will never need to use , it but I’m happy that I purchased the extended warranty. I felt like it was the best thing to do since these units a very large and a bit more technical to repair. The lead geek squad gentlemen that delivered our tv a few years ago was the same one who did this installation for us. It was reassuring to see a familiar face and someone who truly is professional.

I have been a loyal Best Buy customer for over 10 years. I will only purchase my electronics and appliances at Best Buy. Their employees are extremely knowledgeable and helpful. My first major computer purchase 10 years ago, I reluctantly purchased the Geek Squad protection. It paid for itself within months. I buy the Geek Squad protection for all my electronics and major appliances. From helping me set up wireless printers, to downloading pictures, and removing viruses, Geek Squad is a NECESSITY!! I highly recommend spending the money for the piece of mind that comes with the Geek Squad protection. Always recommending to family and friends!!

Absolutely love geek squad! We had the sound go out on our 55" TV. They scheduled service and came right to my house so we didnt have to worry about transportation of the TV. Ordered the parts, and came back to complete the repair all within a week. I only buy my electronics from BB specifically for Geek Squad!

Good service,fast , Staff works quickly and helped me with the situation

We definitely feel protected with the warranty we purchased for our dryer, as we know Geek Squad maintenance and repair services are good and reliable.

CHAT AGENT UNDERSTOOD MY REQUEST IMMEDIATELY AND WAS ABLE TO PROMPTLY ADVISE AND SETTLE MY ISSUE.

Im using them for the last 6 months. They are the best. I have already 2 friends who purchased the same after checking ours.

I replaced a front loader with a top loader, same brand. My dog loves to eat the gasket on the FL, so I needed a TL. I love the large capacity and the quiet operation of this washer. My clothes come out clean, as do my great grandchildren's and their parents. I got the champagne color, it's a beautiful color.

Warranty was super easy to buy (adding extra text)

Really nice looking set. Still trying to work out the settings, but overall very happy with the new set.

The agents delivered and arranged my item in the laundry room

Good samsung dryer, dries really fast i cant complain.