Customer Ratings & Reviews

I recommend protection.. never know if product I bought have issues down the road..

My warranty I always purchase them just in case I rather be safe than sorry. When I do have an issue, Best Buy takes care of it with no hassle.

The agent I had did an amazing job on fixing my washer. He fixed it quick and was in and out within a matter of 20 minutes

So far, so good. We purchased this after the previous model failed again and again. This current model is quieter and produces almost dry clothes after a super strong spin cycle. For the money, it definitely does the job. I also purchased a five year warranty without hesitation.

I hope I never use it, but it always gives you peace of mind knowing that you are covered.

I always add a protection plan just in case! Just do it!

Dryer is great had a small dent in it from delivery can’t really see it but got a gift card for the damage had it for a few months now working strong

im sorry it took so long to find this product. I love it and it is one of the best decisions I have made for my home improvement.

Bestbuy installed my washer and dryer in 15 minutes. I love bestbuy because of their service.

One of my TV’s went out. The geek squad tech came to my house and pinpointed what was wrong. A piece needed to be replaced. He ordered the piece and had it sent to me house, and scheduled a time to come back to put it in the tv.. the tv was as good as new.

The Geek Squad team members my family and I have worked with are professional and friendly. We find them to be knowledgeable of their job and committed to solving problems and providing overall quality service. I would recommend Geek Squad services without any hesitation.

Well they just brought my washer and really didnt have a chance .

use protection. 5 years of safety. dont want regrets without using protection!

Very impressed…………………………………………………………………………………………..

I've had mixed experiences with BB Geek Squad protections plans in the past. However, last May I bought a Maytag top loader washing machine for my mother and put a 5-yr protection plan. It was the best thing I could have done because 6 months later it simply stopped working. I called Geek Squad, they helped me set up an appointment and in a couple of days they came to fix it. I am very skeptical about spending my money on protections plans, but this time I am glad I decided to purchase the 5 yr protections plan. I may not feel confident on the Maytag washer I purchased, but I glad I can call GS to fix any future problems, at least for the next 4 years.

Great to know I am covered in case of any damages or issues!

Excellent quality! Can’t ask for more, great price!

Geek squad has wonderful customer service . Shop at best buy

Glad we got this because when we picked up the washer and dryer we didn’t have our house yet so by the time we got our house and started setting them up the washer didn’t work. Had to return it to the store and come back within a week to get a new one. Had to pay some money for whatever reason it was for how long we had the washer. Might have been $25. But glad we got this because we would have had to buy another washer…

I have used this service previously and it was very good and service was very professional when it was needed.