Customer Ratings & Reviews

Hope to never need it ... but it is good to know that If I do, I will get 100% purchase price back if something cant be fixed, etc! This means it is NOT pro-rated like a car battery that depreciates over time. 1st year they work in conjunction with manufacturer's warranty, and then 4 yrs after. Like I said, fingers crossed I will never need it as long as the products live up to the manufacture reputations!

Assisted me with my purchase and no problems on returns. I will always use Best Buy for any appliance or entertainment purchases.

They were very helpful and quick in installing my new washing and taking out my old one.

This is definitely worth it! My old washing machine weights broke and the washer sounded sooo loud. They came and looked at the washer and promptly replaced it for me!

Was able to replace the item quick and easy after a brutal delivery

I love my washer.My clothes have never been cleaner

Geek squad technic was on point he came out to fix my dryer. The parts were order quick and sent to my doorstep. Technician went above and beyond to even take out a small dent in my dryer.

Delivery was on time and staff were helpful and efficient

These machines are awesome for pet owners. They really do help manage the pet hair and offer great suggestions to assist with doing so. I love the color (matte black) and will definitely recommend these to all of my friends.

Have not received this yet as it is on back order. But have watched many videos, & read the reviews. They are all pleassd with this LG Combo. Can't wait to get it & use it

Wonderful technicians, knowledgeable in servicing the appliance that was under warranty. Every time I called customer service by phone the agents on the other line were super helpful and quick in helping me to take care of the issue or answer any questions I had.

This set is awesome love the ease and it’s so quiet you. Have to look at it to know it’s on.

I ALWAYS get extended warranties on my expensive items, and the Geek Squad protection has always been great. For two expensive items in the past that had issues, simply going into the store and getting a replacement was a breeze. Given that so many items are no long built to last, it seems inevitable that something will go wrong with an item just past its warranty window. It's a little extra cost, but it beats having a brick.

Luckily haven’t had to use the 5 year plan but glad to know I have it incase anything were to happen

With the sophisticated computer components in today's tvs and appliances, I feel better knowing I can rely on Best Buy's Geek Squad should something go wrong or if I cannot figure how to use something. They never laugh at my questions, no matter how ridiculous they may seem

Door wasnt closing properly and geek squad replaced it fast

Explains well. Much needed and worth getting help in maintaining proper functioning of this equipment.

Good product no issues. Dries clothes well no gas smell

Bought a washing machine that was seemed internally unbalanced and hitting the back wall and water lines excessively, as well as moving across the floor on a spin cycle even with one dampened towel. Geek squad came and re leveled my machine and was able to observe the machine's unusual behaviors. I was able to get a different machine as i was within the return period. Thank you.

Nice! Clean! Best appliance you could buy. Will definitely recommend to family and friends.