Customer Ratings & Reviews

I havent had to use this for my washer yet but i have used it in the past for televisions and they were great!

They are a particularly small company and I don't have to walk a mile away to shop, I like the fact that I can purchase large appliances

Awesome product. Awesome service, will always purchase

I had always had a pleasant experience with Geek Squad. Very professional and if they couldn't fix it they would off a voucher for the purchase price. will always shop best buy.

I think it’s always a bonus when you add geek squad service you never know if you will need it so add this protection

I love the fact that I don’t have to worry about anything with this and if or when it breaks they replace it

Installation went smooth. Technicians arrived as scheduled, were cautious with installation and efficient.

I had to install myself, I live wayyyy to far out. Other than the broken drain hose that flooded the floor, it went perfect.

I always buy my appliances from Best Buy just because they have the BEST protection warranties around. I have had to use a couple of them & was given a replacement immediately !!! It's refreshing to have found a business that treats you like a valued customer !!!

Great service, solved the problem quickly without question or hassles. Pleased with protection & I don’t worry about any problems, although I bought quality in the first place

So far haven't needed the warranty. Fingers crossed!

I am very happy with my Best Buy Geek Squad service plan. It was a great investment in the purchase of my LG Dryer. I have used Geek Squad service plans in the past and was glad I made the investment. Thank you Geek Squad.

I cannot see myself trying to fix one of these new appliances with circuit boards or whatever. And what exactly do I need, to try to figure out what is wrong. INSURANCE! Let someone else deal with fixing it. I’m not taking the day off (loose money) to waist hours if not days to try to figure it out while getting yelled at by wife. Yeah, I’ll go with insurance, much easier.

Bought for my new washing machine because I have never had great luck with any kind of washing machine I get. I always get the protection plan for anything I buy!

Geek Squad has by far the best and most affordable protection plans available. I was offered one from GE and they were going to charge me $1,459 to cover my fridge and oven.....I'm sorry but if they break, for that price, I'll just buy a new one vs having them repair it. Sears plans are also a joke, worst customer service I have every experienced was from Sears. Used Best Buy's plans before and will never go anywhere else now!

I love when it let me know when the cicle is done.

Anytime you can get a great price on an item at Best Buy and get the protection plan for protection and peace of mind, that is the Best Buy of all.

I would suggest that you review the Mfr service warranty VS BestBuy warranty, NEW Parts VS NEW or Used Parts. Like many customers I purchased my Washer and Dryer and Service Contract all together and opened a BestBuy Card for the BestBuy Points. You have a certain time to cancel the service contract without penalty as per your State Law on service contracts.

Exceptional customer service happy with my purchase

Excellent Service!! Highly recommend! Delivery was on time & received a courtesy call letting me know they would be to my home in approx. 35 minutes & they were.