Customer Ratings & Reviews

My tech were awesome. They were friendly and knowledgeable.

Quick delivery and installation for the appliance I purchased

Excellent service and protection plan, for everything, quickly replacing or repairs

Great Washer and dryer combo smart functions are very convenient and easy to use.

We have always received excellent service from the geek squad installation team!!

Items have yet to require service but cost of extra protection seemed a good value.

I wanted extra protection and this was affordable.

Great washer but such a shame I lost it 2 months after I bought it I got harassed out of my apartment and lost everything I owed

Satisfy and secure with this purchase Protection plan

My 1st dryer was defective upon delivery, didn’t work, when I called week squad they said I would have to call store and purchase a new one, even though the 1st one never worked. Store employee was very helpful and a new dryer was delivered a few days later. However since the 1st one did not work, I don’t feel like I should have had to wait for another to be delivered.

Always a go to store for me! Thankful for Best Buy

Too early to know how good this plan is, so giving only 4 stars for now. Geek Squad has always been a great value for my laptops, printers, desktops and other devices, so I expect the plan on the dryer will be the same. The dryer was a gift to my daughter and son-in-law and I bought the protection to make it less of a hassle if service is needed, since their work and travel schedules leave little time to search for appliance service providers.

Didn’t need service after all. No help needed………..

I’ve used geek squad for 20 years. From my computers, laptops, washers, dryers, refrigerators, stoves I’ve purchased them and geek squad always comes through!

Oscar and Alex did an amazing job! They went above and beyond. Super happy!

I have not had to use this on my current machine but it feels good knowing im covered for several years after the troubles I had with my last washing machine.

Not sure if I should be writing this review, since I haven't needed to use the warranty and hopefully never will. However, in my past experiences, there is a company that is as easy to deal with when it comes to warranties. So much so, that this is one of the few company's that I almost always purchase the warranty.

This combo works so smooth, at first i was on the fence about the products but gave it a shot either way. It washes and dries as needed. Happy thus far. Didnt disappoint.

This washer spins my clothes so fast i don't think I even need a dryer. Drying times are cut in half saving me money

One of the reason I shop at Best Buy first is because I know the Geek Squad support is superior to any other . I purchase it on any item that I believe may need an exspensive repair but also hope I never need the Geek Squad for any appliance that I have pruchased at Best Buy