Customer Ratings & Reviews

Nice work fast and courteous. Delivery was nice and smooth

Very nice washer dryer I love it everything about I will be telling other peoples how much I Love it

Thus warranties is a must if you purchased an appliance you will be sorry if your appliance goes haywire one year factory warranty is a joke.

As happy as i can be with an he washer. My old school 20 year old machine was on its last leg. Hourly get half that longevity out of this one. Wakes well

Excellent customer service. Great job providing detailed information that influenced decision making.

When our dryer died under the extended warranty, we bought a new washer to match the new dryer we had to purchase. We canceled our washer's warranty and received a small refund back against what we had paid. Adding the washer and dryer warranties together, we still came out way ahead.

I have only had to use the warranty from best buy time, however I got a new camera since the original one I purchased broke and was no longer in stock. totally worth it on large purchases where if you need to repair or replace once it pays for itself.

Every single geek squad experience has been positive.

The services where great, and the dryer machine works excellent.

I had a bad experience shopping for home appliances before.I bought this service on a different matter and got very good results, so I bought this service again as insurance this time.

I like having the extra years of service plan. I can't really locate my plan though but I believe it's on file with BestBuy. I think I call Geek Squad and they help if I ever need service so should be very easy to do. Was affordable and worth buying I think if something goes wrong with electronics

Excellent washer wouldn’t trade it for another. I’ll always purchase LG from Best Buy.

Love geek squad. Great help and perfect people. Buy it

oh yes i just got it like 3 weeks ago and i love it only one problem connecting the hot and cold water lines if you want just cold water connect it to the cold water line on the back of the washer because I am i had to do it if its on hot line you'll get a error and no water will get into washer

Great quality , runs smooth and geek squad protected if paid

So far haven't used it which is a good thing but let's see :)

really need this incase in future something went wrong and they did awesome

To me it just makes no sense to buy something this expensive and not get a protection plan on it.. You are protecting your investment. And the Geek Squad makes it so easy they will come out fix repair or or replace I use eat squad for everything that I buy from Best Buy.

I purchased a 5 year warrantly plan on my dryer and called on 4-7-25. They could come on 4-9-25 but that day was not available and the next day that was available was 4-17-25. Be careful that when you purchase a warranty the lead time is what I call ridiciulous!! You can speak to a supervisor and they suggestion was to call back and get someone else. Mary in Pananma City refused to give me her bosses name . The dryer I bought was Whirpoll WTW5057LW and it NEVER drys a load on one cycle and I bought in Oct 2023 and now the drum does not spin.

The guarantee is good and you don't have to wait long.