Customer Ratings & Reviews

Geek squad protection is better than the manufacturers warranty. No hassle is the way to go.

good install. Neat and careful. very professional.

Two glad we got the protection plan. We had to call them multiple times and spend hours on the phone with them but when my washer broke after only 3 years of having it they replaced if.

Great customer service, always very helpful with any issues I might have.

Best value for 5-year warranty. Yearly re-evaluation of washer and dryer components and function always great and gives us peace of mind .

Geek Squad has always fixed or repaired any claim I have filed. Great value.

Haven't had to use this yet but I have had very good service with all problems or updates with products from Best Buy.

Geek squad protection is a must went your spending a lot of money on a product like appliances or laundry machines and small appliances. With that said when something does go wrong, you'll def be happy that you coughed up the money for the geek squad because they don't disappoint

The washer we purchased was faulty. A technician was sent out promptly and we are able to exchange it. Worth the protection plan. Otherwise we'd be in a bad spot.

The Agents went above and beyond to install washing machine. Very polite professional and helpful

Excelente and Professional Service! They answer all my questions and provided me with the information I needed. Than you, happy customer!!

I received a good attention when I used ! Really quick

It is always worth the price to get a 5-year protection option on your appliance. Appliances are not made like they used to be 25 to 30 years ago - one thing goes wrong, and it's a large bill if no protection. Get the coverage.

Look, who cares about what they call themselves. Three years of knowing that a fix for any problem with my new washing machine is only a phone call away is worth every cent I paid for it. What price peace of mind? I doubt I will ever need to call them but I know that if I do, they'll be there to fix whatever is broken, and at seventy, that's worth a lot.

Because I bought an open box, it made the cost of the protection plan really affordable. There are some items, in this case a washing machine, which I like to have a warranty on. Haven't had to use it yet but I'm betting if I do, Best Buy Geek Squad will do right by the warranty.

Great warranty service. I have 28 characters remaining and have no idea what to say as Im hust reviewing the purchase of a warranty

Hopefully it will work and fix things if I am ever in needs. Just a precaution

Great machine! Love that it was so easy to pick out and staff was great

I get the extended warranty on every appliances purchase. It’s saved me money a few times and well worth the money.

I am glad that I have this. However, one thing to note is that during the factory warranty period Geek Squad is not effective. You must go through the manufacturers system. I did have a slight issue with my washer and had to wait a month for the factory technician to show up, even though I had paid extra for Geek Squad service.