Customer Ratings & Reviews

The extended coverage is well woth the money on high dollar purchases. Would recommend anyone buying a high ticket item to definitely get the coverage cause its paid for itself with one purchase.

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

Had an issue with my dryer, they came and verified it and, than they fixed the problem and it's just great I got my item fixed and did not had to pay anything, it's perfect

So, they sell the warranty plans well, I mean who wants their applianceappliances to break and have to either spend a few hundred dollars to replace them, or just spend a few hundred dollars to buy new ones so soon. Well my washing machine, which was a little over a year old breaks, Nov 4th, I have literally had a migraine dealing with this warranty program. There is no assistance for laundry services, or rental for you to have. I had to wait 5 days for a repair guy (who is not geek squad because if I wanted geek squad it would have been 2 weeks) just to come look at my machine, he takes 4 more days to order parts... fast forward the December, no parts still. No idea if they are coming, and this whole time I have been out a washing machine. I don't know about you. But I was clothes daily (family of 4 with busy kids). I've had to make calls myself only to sit on hold for over a half hour to be transferred, and then still be told there is nothing they can do. See you have to wait 30 days (not from when you called, no because that would make sense, 30 days from when someone ordered a part) before they will even consider just replacing your machine (which they claim they will do in their sale... "we fix or or you get a new one") so you would thinknatvthe 30 days, which is closer to 6 weeks now, boom new machine... nope, now you move up to special forces, and then they have to submit a claim... which they tell you can take 3-5 business days for them to respond to.... So, if you opt for this, my suggestion is go to rent a center and get whatever appliance to save yourself the hassle, it will cost you, but it's cheaper than the laundromat (which I had to pay out of pocket for the last 6 weeks) oh and instill don't have a machine yet. Today is Dec 13

Absolutely love this…it provides worry free coverage with protection and professional fix if needed with the Geek Squad.

This is a great washer and dryer. It's saves a lot of space and the smart home integration is pretty cool too

Works perfectly with different settings. Overall my family loves it. This dryer is amazing. Space conservative and energy efficient.

Finally was able to get my washer i love it leaves my clothes feeling and smelling clean

Excellent capacity and very versatile. Cleans efficiently and has many cleaning capabilities.

The delivery personal, were polite ,careful with my washer, and place it where told. Awesome job.

Best washer and dryer. I moved into a new home and immediately replaced the older ones with these models. Really quick and efficient installation.

Geek Squad protection is a great value for us. It has saved us untold dollars in repairs over the past 20 years.

Installed my washer and hopefully I never have to use the repair service but it gives me peace of mind knowing I have it.

These people are super knowledgeable and helpful. No complaints from me. the geek squad is awesome!

Haven't had to use it for this product yet but it has never failed us in the past.

Bought the combo with dryer and love how quiet it is. Also the jingles when the load is done.

Great product love that it has no bulky agitator which make hold so much mo laundry. I would definitely recommend this product.

Service was very professional and worked with my schedule.

well actually I never really had to call them for anything yet but it's great to know that I have them

The go above and beyond to help with your needs !!