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Customer reviews

Rating 4.6 out of 5 stars with 5679 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 5,679 reviews
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very need it, very good value, recommend everyone to spend the extra money at front and get it, when the machine breaks for first time you will have to look for a repair center and spend more in the first visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Email delivery was fast. I have used this service before and they are great with warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG would not honor the service on this washer. Geek Squad was right on it and handled everything professionally, from the initial phone call to the service techs. My 1st time using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheape price for peice of mind... 5 years of coverage on top of that...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind achieved !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a peace of mind if anything goes wrong with my newly purchased washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST BUY!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy to buy any appliance without buying the protection plan. BUY IT BUY IT BUY IT!!! My fridge is dead and will now be replaced thanks to the plan. I couldn’t be happier with Best Buy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Tim. Thanks for sharing this with us! We're ecstatic to hear about this awesome experience. It's a pleasure to help you out and be there for you. A fridge is definitely important and we don't want you to go without one. If you have any questions or need further help, please let us know!

  • Rated 5 out of 5 stars

    Always get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually purchase protection plans for expensive items purchased at Best Buy. Contracts are generally less expensive than plans at other retailers. We have only USED them on a few occasions, but had good experiences those times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Nice! I love … always recommend!!! Good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product exchange was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! First washer was really too loud for my liking. Called and the exchange was delivered in 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been members of Geek Squad for several years and couldn't be happier with their service and how nice everyone is. Very helpful, kind and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast, done right and the crew was professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost for 3 yr coverage was very reasonable. Was told it covers everything !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works better than i could have expected. Super fast wash cycle. Love love live it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aggents came and connected my device quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased extended warranty because after manufacturers warranty expires, it can be very expensive to repair any parts. So at least for 5 yrs I feel I have some peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Harmoon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t ask for more after successfully contacting the geek squad an appointment was made and the technician arrived to trouble shoot and replace the vital part in a timely manner.harmoon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is good idea to buy this waranty, hopping never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't need it, but peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like every extended warranty, I hope I never have to use it. After a nightmare trying to get service on a Samsung Washer - I went with this on a GE washer. I have used geek squad warrantees in the past, and never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men delivered my washer and dryer with little effort. I thought they would have problems getting them into the basement but they knew exactly what they were doing! I am glad I purchased this set as they work awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad helped me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good addition to any purchase. The delivery service and the store help for my purchases was great.

    I would recommend this to a friend