Customer Ratings & Reviews

It always is best to buy a warranty and with the warranty they normally will give you free installation! its well worth buying! They always do a awesome job and showes you how to use the new product!

I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.

if you want peace of mind on your appliances and know they will be reparied if needed please get the 3 year geek extended warrantity they will replace the item if they can not repair it well worth the extra money

Haven't had to use it yet, but good to know that Best Buy will take care of the product for 5 years. Our prior washer/dryer was from Sears, which doesn't exist locally anymore so was happy to get coverage through Best Buy.

went back after I purchase the new dryer to purchase the warranty just because you never know what can happen , so wen you buy something new that cost lots of money please people spend the extra dollars and buy a Warranty.

Haven’t had to use this yet which I figure is the best case scenario but I’m sure if I do I will review it… so far I’m very impressed with Best Buy’s delivery & installation crew!!

I highly recommend that you check to see if the local Geek Squad has people on staff to do repairs for the item you are purchasing. If not, your product will still be covered but you’ll have to wait for insurance company used for this service to find and negotiate service for your product before repairs are made. We’re on our fifth repair for a product and so far have waited a week and a half to schedule the repair. From my check earlier this week it will be at least next week before that might happen.

a must when you are buying appliances. I bought one for my washer and dryer and a good thing I did. The washer broke less than a year of having it. They honored the warranty with no problems at all. MAKE SURE U BUY A WARRANTY.

The protection plan provides peace of mind. Haven’t used it yet, but we've only had our washer a little over a week.

The agents were so nice. They had my dryer set up in five minutes. Showing me how it worked, and answered all my questions.

I purchase protection on large purchases all the time. So far I have not needed to use the Geek Squad services yet but I'm always glad to feel assured that if anything goes wrong, they are available to come take a look and fix it!

Great service when machine kicked the bucket after only 2 to 3 years. Great value for the coverage provided. I will only buy major appliances from Best Buy with this coverage.

Washer works perfect. I regret not buying the dryer. Washer bigger than expected

Had a couple scratches on washer we called and were immediately taken care of. Great service

I believe the extra warranty plan is the smart choice when it comes to appliances. The Geek Squad warranty price is not outrageous & affordable. I hope I never have to use it, but you never know!

I have purchased other warranties through Best Buy and they were able to replace my products when I was faced with them not working. Due to this fact, I did not hesitate to purchase a warranty for my new appliances.

Geek Squad stands behind the protection plan. They made my problem right.

One of the best insurance policies out there for your tech, worth the extra money for sure when untimely break downs happen. Wouldn’t buy a high end appliance or TV without it.

I have always gotten the protection plans through geek squad when I purchase anything through Best Buy. It just makes sense to do so. The cost is reasonable and the service is good.

Essential to make sure that your appliance keeps working at its best, even if it breaks down.