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Customer reviews

Rating 4.6 out of 5 stars with 5680 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,680 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my machine quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're always there to help and best buy warranty is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The greek helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do help and they have a lot stuff Always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection plan from past experiences with customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for a washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind for a big purchase like a washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UnusedGeek Squad Protection Gives Us Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! I didnt think i would like a top load but i wish i wouldve bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased to hear that geek squad is very fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this on appliances. It's simply the best at getting your appliances taken care of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great reservice and response times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Great dryer no problems at all !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money savings.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me tons of money. Well worth the cost. A great huy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say Yes to Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As household items become more digitized, the more likely that something will malfunction at some point within five years. I have purchased the five year warranty for every appliance that I have from Best Buy and when I need to call, one number gets me the quality service that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an insurance solution for my washing machin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price point for insurance was competitive based on my research for similar items in other stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is fast and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Worth getting the warranty. Minor issues always appear and heal squad repairs it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than samsung!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and the antifungus control works fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.

    I would recommend this to a friend