Customer Ratings & Reviews

Geek squad afforded us excellent service. The installation was very rapid which I appreciated in the midst of a pandemic. They answered all questions and hauled the old washer away without any problems. Very professional

The service technicians Jose and his partner did a super job installing and connecting our new washer as well as explaining its operation.

They're always there to help and best buy warranty is the best!

They do help and they have a lot stuff Always friendly

Purchased protection plan from past experiences with customer service

Great to have peace of mind for a big purchase like a washing machine.

We ordered a new washer with the 5 year Geek Squad Protection plan. So far we haven't had to use it, so, so far, so good!

Great washer! I didnt think i would like a top load but i wish i wouldve bought it sooner!

I am pleased to hear that geek squad is very fast and efficient.

Always get this on appliances. It's simply the best at getting your appliances taken care of.

The geek squad always responds when I need them to. I just wish they were all as smart as the first technician I got.

Great service! Great dryer no problems at all !!!!

Saved me tons of money. Well worth the cost. A great huy

As household items become more digitized, the more likely that something will malfunction at some point within five years. I have purchased the five year warranty for every appliance that I have from Best Buy and when I need to call, one number gets me the quality service that I need.

The Geek Squad Service plan was a great purchase to get for my stack washer and dryer. It covered my warranty on my new machine. I also renewed it to my new washing machine and dryer again.

Price point for insurance was competitive based on my research for similar items in other stores

We always purchase the 5 year Geek Squad Protection Plan when we buy a product from Best Buy: worth the peace of mind to know you are covered beyond Mfg. Warranty.

Super Worth getting the warranty. Minor issues always appear and heal squad repairs it quickly.

Washer works great and the antifungus control works fantastic

We had the Geek Squad deliver and install our new washer and dryer. They were excellent! They explained to my husband how to remotely start the washer and dryer and explained how the washer and dryer worked.