Customer Ratings & Reviews

Always heard of how great geek squad is. Never tries them until recently, and man am i glad i did. The price totally worth especially if you have about 20 devices that always needs your attention.

Perfect part of the washer I purchased, I have a complete set now. Great service if needled

It’s better to have the warranty than to not have but service technicians from local repair places are horrible. Only positive is that when they can’t fix it after multiple times, you can apply a credit towards a new purchase.

This will provide a great value and peace of mind for the washer. LG is high quality, but just in case.

Always there to help when needed though i havent needed to use it more than a couple times.

Had a problem with my washer. They gave me a new i was very Happy..

I usually don't get them, but these were very affordable given the price of what I'm insuring. Great peace of mind. I've had great experience with Best Buy performance plans in the past, and I've seen reviews where others have not been happy with the service provided by certain manufacturers.

They answered in a timely manner and had a tech scheduled to look at unit quickly!

Had gsp on my LG washer about 4 years ago. Had about three repairs overall with the last time finally warranting me a new washer. I'd say after calling in a repair request we would have people over to assess the washer in 1-2 weeks. The geek squad are easy to communicate with.

I haven’t had to use the service but Geek Squad has reached out to let me know that they are here if needed.

Installation was smooth but there was a small error made by the person taking the order. He put my dryer in warranty in place of washer

I always purchase a warranty for my high ended items

********************^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Hope that I never have to use it, but all things considered the price wasn't bad (We are retired and don't want to have to fuss if anything goes wrong)

My new Warrenty for my new dryer it’s a good idea to have if your dryer breaks

The geek squad warranty is a must have with any big purchase from Best Buy. The Geek squad delivered our equipment and installed it. They explained the dos and fonts and how to take care of the equipment.

I made the mistake of having the machines delivered and not installed later to find out from Samsung that I need to install professionally in order to keep my warrantee the geek squad came installed it free of charge when I could to charge me now great job guys thank you

Really good washer and dryer very silence when doing their work

These super big guys did an awesome team work, they talk to each other well

I went in trying to buy protection on a washing matching I had just purchase and the employee was very helpful. Maalik not only explained to me the benefits of getting the protection plan, he made me feel comfortable and try his best to help me. He was also very polite.