Customer Ratings & Reviews

good work to diagnose and fix issues and correct problems

Fortunately haven't had to use it as washer is brand new but it is good to have should something go awry.

Still got the washer and dryer and i havent had any issues, customer service was great, they brought it in and hooked it all up and i was very apprecitave of it! Thank you!

Very big bin and smart home enabled for alexa or google home. It takes a while to wash a heavy load but clothes come out clean.

They installed everything perfectly. Brian and Miguel were extremely professional and helpful!!!

Excellent service and explained everything in detail! They installed everything with great ease!

Great assistance as always. They are always knowledgeable and willing to assist.

Haven’t had to use this yet. I hope I don’t have to but I’ve always had good experience purchasing the warranty through Best Buy and geek squad. Way better than Walmart. Don’t ever buy the Walmart warranties

Love having this, keeps my mind at ease in case something happens.

I've always purchased geek squad protection with all my new product purchases. It's well worth the ease of knowing your product is covered. I originally purchased the 3 year but ended up going with a 5 year instead.

Geek Squad is always so informative which I love because they help break down technical terms into English for me, haha. But I love their service, they are absolutely professional and attentive with their work!

I am happy to have insured my washer and drier. I called best buy for service and they were quick and efficient in getting a next day appointment with a service technician. The name says it all Best Buy

I had always been skeptical about front load washers but this one has been great so far

I haven't used the service for the washer but Greek is the best! I've had them work on my laptops in the last.

I haven’t how do use geek squad on the washer and dryer we bought yet but I have used geek squad by four and they did a really good job with the repairs

I haven’t had to use this yet but hopefully it comes in handy when something goes wrong with my washer or dryer. I will update in the future.

Purchased this protection. Anything goes wrong with the parts or a device needs replacement, this plan should cover the need. Very appreciative of the staff and service provided to buy this coverage.

I love that my products are protected. They just don't make things like they used to but the Service Plan makes me feel more at ease and happier with my purchase.

It’s very important to protect you purchase. Best Buy geek squad is there to help. Wether it’s to come to your home and fix the issue or get you a new product if they can’t repair it.

Love my samsung...... ............ .......