Customer Ratings & Reviews

Wonderful to work with solved my issue with my dryer door seal in a timely manner

So far so good -- we feel like we're well-covered with the 5-year Standard Geek Squad Protection service plan we purchased with our new LG washer. Highly recommend to buyers for the peace of mind.

Good to know our purchase will be covered for the next many years.

Hum, i didn't that samsung dryer is cheap. I reversed door a d screws didnt screw in tight call best buy , best told me to call samsung but samsung was rude told even it a manufacured defect they didnot cover door issues only functional problems and refer me.back to best buy. Eventhough i bought the extended protection buy rep alfonso promised to help me resolve the isue with the stupid but see i just lie to he didnt call me as he promised me. SO IF ARE PLANNING TO APLIANCES DONT WASTE YOUR TIME WITH SAMSUNG BECAUSE AFTER THE 15 DAYS IF IS NOT A FUNCTIONAL THE WONT FIX IT. SAMSUNG SUCKS

I mean what can I say, it’s the Geek Squad, they are amazing at their jobs. If something is broken you are lucky to still have it insured by the Geek Squad, because they will fix the problem and FAST!!!

With some electronics the cost of replacing the item (or getting an upgrade by buying a new version of the product) is financially wiser than buying a protection plan. However, with the life expectancy of a clothes dryer, we believe the warranty was worth the price.

Alway add extended warranty on everything over 300 always worth in long run

I am hoping I don't have to use it but having this coverage is a peace of mind

Great for unexpected happenings. Can't go wrong with this coverage.

Great because Geek squad comes out if there are any problems. So far i haven't needed them.

We have always favored Samsung washers and dryers. This one rises to our level of expectation for Samsung products, and we recommend it with our highest recommendation.

easy to claim if needed no problems to make a claim and repairs or exchange are gurantee

The Geek Squad Protection Plan option is a must have with the purchase of any washer, dryers, refrigerators, dishwashers and higher end tv's! If something goes wrong Best Buy makes it right!

Would definitely recommend it to my friends and family members.

I haven't had to use this and hopefully won't have too!! I only by this warranty for big ticket items. I have only had to use this warranty in the past once and was pleased with the experience. I would recommend it for big ticket items!

Love the appliances and the guys that delivered and installed

The LG True Balance washing/Dryer Machine. It washes the clothes perfectly and The Dryer is so efficient and Fast . The only thing is the tube in the Drain Filter is too Short it should have been longer, then it would be easier to Drain it.

Best plan ive found so far and this will help with maintenance for years to come on my appliances.

Always purchase extended warranty for any of your new appliance just in case there’s a problem in the future. Its worth buying it coz any appliance tends to break within 2 years of use.

We purchased the 3yr. Protection plan just for added peace of mind. I feel that it is a good investment.