Customer Ratings & Reviews

On time and Professional. A must have in time of need

I bought Geek Squad Protection for Washer and Dryer after Geek Squad Professional installed them. I thought to worth buying it for support by professionals. Total value for money and peace of mind.

Nice to keep an extra warranty. Never know when you may need it

Easy to sign up for and great to ise when need and easy to get fixed

Excellent service. They changed my dryer machine after they didn’t find a part.

Remember to get your warranty but you never know if you’re going to need it better to be safe than sorry

The agent hooked up laundry dryer and did job very professionally

Very nice very polite and very efficient. I am pleased with the extended warranty that we purchased and very easy to forward it over to the new washer.

I have not had to use my warranty yet to this day due to whirlpool being an awesome product but I am happy knowing that I have a five year warranty to cover any issues that may occur.

The two techs that arrived were courteous and installed the replaced dryer. Good job!

We recently purchased our second Whirlpool ventless dryer. We did not purchase this service contact with our first dryer and wished we would have. You should too.

Samsung washer had to be replaced the day it arrived but a 2nd one came and it has problems. I don’t blame geek squad but the garbage Samsung makes

When it comes to buying products from Best Buy, it’s a must getting their service plan. No other companies can beat their plans

We received 3-year warranty, where everyone else for the price was a 2-year warranty.

Made sure it got this to protect my investment. Great pick up and they allowed me to add it to appliance I got from outlet.

If you spend over $200 on anything at Best Buy and don't get Geek squad protection, you are asking for regret. It is certainly better to have it and not need it than the reverse.

I paid for a 5 year warranty when I bought my washer. I submitted a claim on February 19. Someone came out on 2/24 and diagnosed the washer with 2 problems. A tech returned on March 4. That tech diagnosed the washer problem again with a new issue. Another tech returned on March 12 and then again diagnosed the washer with another issue. Another tech returned on March 17 and the washer was yet again diagnosed with a different issue. The washer has still not been repaired and I have been given the run around about getting it replaced. I would not recommend purchasing the warranty from Best buy because they do not make customers their priority. They are only after the money they make when a customer purchases the warranty.

I am glad I purchased a production plan for an appliance purchased at Best Buy. The service was excellent and we were completely satisfied with the technician and his performance. I would highly recommend Geek Squad protection warranty plans.

NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

Just bought this protection plan for peace of mind due to the prolbems I had with the 2 new whirlpool dryers I had to exchange before I bought this maytag dryer. So far never had to use this protection plan yet but I know that if I would need it is will be protected.