Customer Ratings & Reviews

I could not get my dryer hooked up on delivery day due to not having proper valve, after having proper valve in place, it took me one phone call for geek squad to come back in and hook up my gas dryer

Excellent combo!! I recommend to anyone in the market for a washer and dryer!!

Geek squad protection is the best insurance to get on Best Buy products.

Love the new washer and dryer. Quiet and gets cloths cleaner than my old machine. Holds a large amount of cloths with ample water for the job.

Always worth the money. Geek squad has replaced and repaired my items. I am always satisfied.

Glad I purchased because anytime I have issues, they come out.

Nice to have a protection plan for appliances so that I don’t have to take time out for repairs myself.

Geek squad has one of the best protection pains ever. I get it on everything I buy from Best Buy and have never had a problem using it. I make lager purchases from here just for the protection pains!!

I have always purchased Geek Squad Protection for my purchases at Best Buy. When I require service, I don't have to worry about a high repair bill because all costs are covered. If they cannot repair my product, then I get a free replacement.

I have compared Best Buy with the other competitive. The conditions offered by Best Buy are much better than other outlets.

So far haven't needed to use. Nice to have available as a security blanket.

5 year plan of protection, you should have, in case it has a problem.

I have actually never had to use the geek squad warranty. This is a good thing but it a great peace of mind that I have it just in case. I love that I get the portion on 1 or 3 years.

Got them for my first time home purchase. Two years so far and no problems. Not fancy looking by any means. It’s a basic look which I was looking for. Had it delivered and installed with no issues.

Great warranty, had to use to replace unit because of a dent, was prompt with a replacement

I have always used the Geek Squad for my Electronics, Computers, and Appliances. I have never had anything but reliable service.

Geek squad arrived on time and installed washer quickly. They did a dry run, but forgot to remove the product pamphlet inside. It got soaked!!!. Luckily, we called and was advise to download from site.

The agents were very quick showed me how to use and cleaned their mess up

Protection plan is a nice feature from Best Buy as they are covering repair/parts replacement and many more things along with the best agents for proving support

Extended service plan is affordable and good to get. Definitely recommend!