Customer Ratings & Reviews

Great option to have I hope with the changes of the service it still works as good.

The geek squad guys are awesome! I had an issue with my dryer not coming on so i called an electrician, thinking it was the outlet. They came out and said the issue was the dryer, not the outlet. The geek squad guys brought me a new dryer and determined that the dryer was fine all along and the problem was in fact, with the outlet. Got another electrician to come out and actually fix it and now the dryer works great. They were very nice about the situation and set everything up for me before they left. They said to give them a call if i had any issues. Great service!

Agent assisted in selecting the proper phone case for my phone. I truly appreciate the personal care.

Works great as it should good price and quality it drys the clothes as expected

Great price for the five year extended warranty. Easy to get the extended warranty.

Had to have squad come shortly after I purchased combination washer nd dryer. It was very frustrating to get someone out to check why my item was sending codes of error. Problem was eventually resolved. Yet It reoccurred recently so I will be calling back to service item afain

we always shop at Best Buy because they’re always so helpful. Best customer service.

Really needed Geek Squad, and the came through. Three issues resolved...just wish it hadn't expired

Very professional and helpful! They seemed very knowledgeable about what they were doing.

I purchased a 3 year protectiin warranty on my new washing machine.it is a great value and a piece of mind.

My agents installed the washer and dryer quickly and made sure it was all good.

Excellent professional work from the Geek Squad. They never fail to repair!!

Always recommend. Never enough help these days. Especially if your older.

Love love love I loved everything!!!!!!!!!!!!!!!!!

This really paid off for me -- I always purchase the extended warranties (knowing how short the manufacture warranties are nowadays), and this is something I do as a matter of practice. I've now bought this again for the new machine. The previous one I had with the Extended Warranty the Washer quit working after only a little over 3 years of use in my home (it's not a commercial setting, making it clear) With the warranty, I was able to schedule a Geek Squad maintenance service look at my failed washer and they determined it could not be repaired as such. The good part, I was able to replace with my choice of a new washer as a result (they are very good at honoring your initial purchase price on the washer for your replacement device!). Don't hesitate .. just spring for the extra protection ..

Washer and dryer set is great. It is nice to have a cute matching set.

They have done great work for me in the past they are prompt

I am happy that I paid for the protection plan. The team members are very friendly and helpful.

We selected the 5 year Geek Squad Protection for our New Whirlpool Washer and Dryer set. We now have ease of mind if anything should happen in the next 5 years. Geek Squad Robert was so easy to work with when we purchased these new appliances.

we love the washer and dryer and the customer service you get with best