Customer Ratings & Reviews

I've had my washer and dryer for a year and haven't had to have any service completed, but I feel good knowing I have this if I do need it!

Only used them once and they were very knowledgeable

My product was damaged and they sent it back. I was happy that it didnt take that long to bring it to me and install it right away. It gives me peace of mind.

haven't had to use it but it is a great price for the length of protection

We didn’t use this service installed the washing machine ourselves it was very easy and easy to use

With all the computerization it's a great price of mind to know I have this and do not have to watch endless videos to troubleshoot any issues that can potentially void my warranty.

My last machine was double the price and broke down just past the manufacturers warranty. It was not purchased at Best Buy and store said all the people who bought those machines saw them broken beyond repair within 3 years. No remedy was offered.

I purchased a 5 year warranty because you never know. Last washer I purchased only had 2 years on a different model. After 5-6 years it started making loud noises and I'm sure it could've been easy fix but it was time to trade up. Get warranty!!

As long as there is no water damage. A tech will help you

A great value. Have had great experiences with geek squad support before (fantastic really). Haven't had to use it yet on this so can't speak to that.

The agent fixed an issue with a damaged part within the first day.

The agent fixed an issue with a damaged part within the first day.

Samsung is a very quality product. We've enjoyed a sophisticated look in our laundry room and a superior washing and drying experience, with our Samsung Washer and Dryer. The Best Buy Team from Sales to Service has been excellent.

Geek squad has never failed me definitely worth getting!

So far this has been a peace of mind. But my washer and dryer are perfect

They are very responsive but nothing was accomplished. They never followed up on things they were supposed to follow up on. My floor is damaged from the faulty installation from their installer.

Used it within thirty days for the dryer. Technician came out addressed the issue and gave great advice . It paid for itself with that one visit

The Geek Squad did an excellent job installing my new washer. They were in and out before I knew it, answered all my questions and left my laundry room spotless. I highly recommend Geek Squad installation!

Love the price discounts with this memebership, and for 2 years is a no brainer. I bought the switch and have saved a good chunk of money on a lot of games new. Obvious the more you buy the more you save, Depends on your addiction to video games.

The Geek Squad warranty is affordable & makes sense when you spend lots of money on appliances. It is nice that you can include it in the interest free loan too.