Customer Ratings & Reviews

Very good product. Everything was as described. Recommend for everyone

Geek squad protection plans are the way to go. They are for in home service of your appliance and they always come quick to repair your appliances.

This product is a life saver when issues come up worh maintenance.

I always buy the 5 year warranty. Geek squad is the best. Love Best Buy

Works as described. Very happy with my purchase. Recommend this product!

Always buy appliances at Best Buy because of service plans.

I was wormed of potential dryer belt failure. Purchased the extended warranty in case I was plagued by this problem. Hopefully I won’t have to use this.

The delivery and installation team were very helpful and knowledgeable about the washer and dryer they installed for us.

Warranty seems a decent price, bought new washer after having old washer for 10 years I’ve used Best Buy warranty with prior washer that’s why I bought warranty had good results.

Great and good price. Would buy again for sure and easy for kids to use!

Havnt had to use yet fingers crossed if they do half as good as the delivery guys ill be pleased. Will update if need to use the warrenty.

This saved me from having to buy a new dryer. I have gotten a service plan on all my major purchases from Best Buy.

I ordered a dryer was delivered by geek squad guys were polite. But dryer never worked I called geek squad 3 hours after it was delivered had to wait 4 days for them to come look at it was unfixable.so had to be returned I then had to wait 4or 5 days for them to come pick it back up and bring new dryer in mean time had to go to laundry Matt spend more money this should of been fix much sooner at a 700 price .i was very upset on how this all played out cost me even more money in long run but the guys who were here to drop off were polite did there work but did not clean up after the moved furniture to get dryer were it needed to go but did not put it back when done also the Dickson city store does not have enough people to hook up gas stuff. First I was told they can't hook up then after they got here was told they could if the guy that has certification was with them ( which he was not) and 2nd time here store told me they can hook it up but there was additional charge ( are u serious I spend 700 on dryer that didn't work you told me could be hooked up by you now it can if I pay more money) and still guys that came couldn't hook up because they were not certified to do so and new dryer was even more money than first time plus I had to go to laundry Matt to do my laundry

All the time we get good service on any issue we have on house appliances

This washing machine is going in to my son's apartment so while I'm not expecting any issues with an LG product, this is great "appliance insurance policy" for the price. Also prefer dealing with BB rather than Customer Service at LG headquarters.

Always purchase the warranty thru Best Buy they coverage is amazing

Nice system had to return due to lack of empathy from delivery team.

Very profetional the personal was kind and knowledgeable

Having access to the geek squad 24/7 for me is a life saver. I work remotely from Arkansas to California. Down time for me is a killer. I have used the service four times since purchase and its been excellent. Highly recommend.

Purchase the plan but hope I do not need to utilize it. :-)