Customer Ratings & Reviews

The Geek squad is an outstanding organization. Each time I had them to the house for TV or computer problems they were quick, efficient, knowledgeable and courteous. Cannot praise them enough.

The Geek Squad coverage is an excellent way to protect your purchase. When questions arise, you are treated with respect and super fast customer service. Do not purchase without protecting.

THE PROTECTION PLAN IS GREAT IT GOT ME A BRAND NEW DRYER AFTER THE OLD ONE CRAPPED OUT

The geek squad team was great. They were able to mount the tv and connect all devices perfectly. They were very knowledgeable and helped answer my questions well.

I am a huge Samsung fan! We love all of their products. These machines do a great job with all of our laundry loads. Especially when you have kids!

Definitely worth the purchase. First dryer I purchased had manufacturer defect and Geek squad replaced it immediately. Didn’t have to deal with manufacturer directly which was great

Did not need to purchase the Geek Squad protection plan so I returned it back to the store and got a refund. I have been personally called a really big Geek for over forty years now. With that being said and my peers letting me know that I am the biggest Geek that they have ever known for such a long time now, I know that I am completely capable of fixing anything that might cause a problem with the computer electronics on the washing machine should it fail. Can't be much different from the computer controlled French fry machine that I operate at my work where I am King. Burger King that is.

I've already had to use mine so I'm very glad we have it. Our brand new drier that we purchased isn't working. Since we didn't install it until after owning it for 30 days we couldn't just return it. Geek Squad is coming to the rescue next week.

Always purchase these kinds of additions to your products so you can have that added security.

I love my machines I finally can do laundry late at night no noise. It is sleek very stylish and look amazing everyone complements how good they look.

Definitely worth the cost for 5 years protection. Have had issues in past with both washer and dryer and repairs and new units far outweighs cost of having this piece of mind.

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

Replaced leaking samsung. So far so good. Hope it doesn’t leak.

The agent came out and repaired the unit the very next day. The problem was solved and no further issues have come up since.

I am glad to have this protection. Fortunately I have not had to use it yet. If I do have a problem, I will be happy to have purchased the plan.

We love having the coverage just in case of a repair. We bought this coverage before and had to use it and it was a good experience!

This is a beautiful product they're working excellent condition for right now excellent can complain at all

i had to use this on my washer. No problems what so ever and make sure if u get a major appliance get the warranty. So worth the money

Great service would highly recommend . The new product works perfectly. I have had no problems. Would recommend.