Customer Ratings & Reviews

Great value! Hope I never need to use it! But better safe than sorry!

Just great that I have the protect protection even though I know KitchenAid is a very reliable product

Paying for the 5 year protection on a dishwasher was VERY wise. The dishwasher died after about four years and because the parts couldn't be ordered any more, Best Buy replaced the entire thing. That was fantastic. Normally, I am not a fan of these upsells but this time was different. I think I got 5 years protection for the price of 3 because we are Total Tech subscribers. You should consider that.

Worth the cost for peace of mind knowing my purchase is covered.

So Happy That Service Was Offered. Peace Of Mind Knowing That I Am Covered.

It’s nice having the peace of mind that your equipment is protected.

I don't even remember buying this.I'm just leaving the review to hopefully get a four hundred dollar gift certificate.

The performance of this refrigerator-freezer has been very reliable. It is relatively quiet and temperature stable. The tempered glass shelves are superior to plastic for cleaning up spills. The double doors can be opened left or right one first, but closed left first to make the rotating seal work without binding.

has worked well on several items we have bought from Best Buy, always buy it

Samsung Range purchased with protection plan in 2015; very satisfied with performance of range. However, settings around all control knobs are DECALS; I was cautious with cleaning but over time, the decals disappeared. I called Geek Squad, a tech came to home, informed me he would check on the part. Later that day, I received a call and told the part was unavailable, given another phone number to call and a new range was ordered. Delivery and installation was yesterday; we do not purchase any expensive item without the protection. Have had two instance in the past where we were very glad we made decision to purchase the plans. Each employee we interacted with was extremely helpful and courteous.

Geek squad came in a fast time and fixed any issues i had and answer any questions i had,they didnt leave until i was hapoy with my product and i had all the info i needed.

Can’t go wrong with the added protection get it!!!

Can’t go wrong with the added protection get it!!!

Protection plan is great. If the could get an appliance repair person that does more than sit on his stool and look at the appliance it would be great

The team who installed my stovetop was SUPERB. Before doing anything, they checked that all the work could be done. They really respected my home -cleaning as they worked, leaving my kitchen as they found it !!

The geek squad installed my dishwasher and they answer any questions I had about running my dishwasher.

Geeks showed up 2 hrs early. Then said they couldn’t complete the job because shut off valve was frozen. My 71 year old wife reached under the sink and shut the valve for them. Then said they could not remove the price label left on the front for fear of damaging the unit. After my wife called the store, they pulled it off but refused to remove the glue left on the door for fear of damaging the finish

[Employee of bestbuy] Great option to protect. Covers almost everything.

I love it. Very easy to use and connect to my wifi and app. Wouldn't trade it for the world!

Great products to purchase from Best Buy! Excellent service