Customer Ratings & Reviews

Repair was scheduled adequately, and the customer service rep was great.

I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

I've always loved geek squad protection. I purchase it with everything we buy! When something goes wrong they don't hesitant to repair or replace.

I should not have had this use this service since the dryer is brand new and only 3 months old. I did have to call in a request. The Service Repair Specialist was excellent, knowledgeable, and extremely helpful.

Greek squad service is excellent. Always professional and always provide professional service

Geek squad service plans are well worth the money! Especially since everyone knows that everything seems to break right after the manufacturers warranty runs out!

I will always have a Geek squad plan on anything I buy from Best Buy. They stand by anything they sell and don’t give you a hard time when a product fails

Geek squad awesome and knowledgeable very patient, very professional

Only issue I have is that the geek squad service does not really kick-in for repairs until the manufacturer's warranty expires

I hope I never need to use it but I’m glad that I’ve got it

Works great wonderful buy! Beautiful machine good deal

my wife is very happy with this, we really recommend it

I recently used a geek warranty & they completely stood behind their word. I have purchased other warranties that said That would & they would do would Best Buy did but did not. Best Buy geek warranty is great.

Added 5 years protection warranty to my new washer. No bad

This a good service I recommend it to everyone, I called many time a had my washer and dryer stacked I ordres brackets was very easy

Always friendly and knowledgeable that's why I keep coming.

I buy all my major appliances from Best Buy. One of the reasons I do this because of the Geek Squad Protection. It's not very expensive and it's not hard to use when you have break downs with electronics or appliances.

Bought warranty for my one day old washer and was installed by bestbuy staff. Day later it broke. Wasn't flowing water. Best replaced it with 2/3days and got a brand new one! I think it had a bad seal or o-ring

I connected the washer and dryer by myself but it’s also a good idea to have the Quicks acting geek squad on hand in case you need them

Replaced leaking samsung. So far so good. Hope it doesn’t leak.