Customer Ratings & Reviews

A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

Im so glad they have 5 year option on warranty. I don’t have to worry about it for a while

Immediately purchased in case there were issues. Had a concern with the dryer. Technician came out shortly after the installation and resolved the issue

Hopefully I will not need the Geek Squad protection, but it is comforting to know that I will only need to deal with them in case of a repair, and not have to rely on customer service with the manufacturer.

Great service plan. I have used this type of plan for my iPad and Best Buy was great. Great service from the staff. I highly recommend this service plan.

Tech Jeff was amazing super friendly very knowledgeable . Call center people I’d rather not have to call them ever again. What should have been an easy fix took multiple calls and hours on the phone to get a resolution acceptable to me as a paying customer with a new purchase

I honestly never had to use the extra warranty i hope when time comes and i have to use the extra warranty it won't be disappointing

Very easy to use if needed. Very nollegable. Very qick response.

Great service, i love that they are always available.

The agents for Geek squad was professional and every courteous. They had on their masks and gloves, they cleaned up after themselves and answered all my questions.

This provided me with the perfect peace of mind. I know that if anything happens I will be able to go and get it fixed or replaced because of the warranty.

The agents installed and went over everything with me! I was very impressed and happy I purchased this protection.

I was told by some reps that I talked to that I would get some kind of paperwork. All I got was a receipt and no paperwork. The geek squad behind the counter told the clerk that is all I needed. I would like some kind of documents stating what is and what is not covered. Not really crazy on how the whole thing happened.

Love the comfort of knowing if there is a problem, it is covered!

All the time we get good service on any issue we have on house appliances

Love that I bought a extra warranty because you never know and so far haven't had to use it at all

Geek squad seems to be better than warrantees purchased at Lowe’s. It was a hassle to get the refund at Lowe’s and geek squad covers power surges as well.

I did not use the service, but I was confident in having it.

Bought this for peace of mind - especially important with high-value appliance purchases. Used for another appliance and it was a flawless system.

Amazing geek squad service they were able to solve my problem in no time.