Customer Ratings & Reviews

Perfect opportunity to obtain extended coverage again.

Very professional they know what they do and the are very kind and understandable

Always great service on my products. very knowledgable

they connected my washer the same day and quickly.

I have purchased washers and dryers from Best Buy over the years and the warranty on the washer has always paid itself off. I would recommend at least buying the warranty on any washer purchased.

Replaced my old washer since it broke too many times, gave me the value of the washer back in a gift card to buy a new washer.

Very happy with the operations of the washer and dryer. Very easy to operate. Glad we purchased.

The delivery guys did a good job installing my washer.

If you want peace of mind with your purchases I will definitely recommend Geek Squad!!! I Had a couple of problems with some items before, and they fix one and gave me a new product on the other one!!! They're great!!!

This the service plan is a great option for peace of mind if

I haven’t had to use it yet so not sure how it will go if I do

Got this new washer, does alot of stuff i wont use. But you have to have the extended warranty. At least i do. Just in case. Hopefully wont need it. But got 3 years of coverage.

The agents delivered my washer and dryer on time and setup was fast. Thank you

They are friendly extremely helpful. Always gets the job done. Very very intelligent people working on my computers ALWAYS! There isn’t a problem they can’t solve and I’ve had many bizzare problems.

[Employee of bestbuy] Good protection , and great coverage from geek squad

Warranty helped my washer get replaced though in order to get it replaced we were still out of pocket $400.

The guys who installed my tv were very professionals and very friendly. They knew what they were doing. They did the job right. Love the geek squad guys.

I always buy geek squad on majority of my purchases, their policy is so easy to deal with.

Sure, our installation was a mess. And getting that fixed took forever. But you know what? If this thing dies and it's a mechanical issue I'd rather not have to pay to fix it. Totally recommend it.

I love to have someone who is knowledgeable on the computer. I need some help in installing somethings and he was great.