Customer Ratings & Reviews

Washer Dryer was not put into the corner of the kitchen

Love the warranty and geek squad. This is the only way to keep your equipment up to date and running in good shape.

5 Year Geek Squad Warranty. I wouldn’t buy a Samsung without it.

The agents installed everything and made sure it worked before leaving. Good quality products and professional agents

They were great and very kind and….. professional.

Purchased black waser/dryer very nice set. Would recommend to anyone. Delivery was on time and completed quickly.

We purchase a warranty on everything we purchase. It is a practice we have had for the 50 years we have been married. In many cases we have been glad that we did.

Geek squad protection for these appliances is the best option to take. great service when I needed a repair.

after some serious thought, i decided to purchase an extended warranty for my new washer, and im so glad i did, because best buy has a great price for peace of mind

The installation agents do the job quickly and the customer service representative bring a call for give me the welcome!

We have not had to use this yet for our purchase. But for what we spent, this was definitely worth the cost.

The Geek Squad crew installed everything, perfectly, and gave me clear instructions concerning my appliance

Great deal for the price. Hopefully I will never have to use it in the near future.

Installers was everything quick and clean even took my old dryer out for me

I always buy extra protection on my large appliances for an added safety net, and piece of mind.

The geek squad protection plan is well worth getting. If an item cannot be replaced they will replace it.

I used the free geek squad delivery because it was free!! I have a truck and I'm perfectly capable of loading unloading and setting up a washer and dryer but I was in the middle of moving so I figured one less thing I would have to move. appointment was set and they said they would call 30 minutes before arrival. the new house is only 10 minutes away so thats more than enough time. so morning of delivery they did call and say they were 30 minutes away. 18 minutes later I got a call from their dispatcher saying they were at the door and because I wasn't there they had a 30 minute courtesy wait time. from the time the first call came in to the time I arrived it was 28 minutes. (because I left when I got the first call, got half way to the new house and realized I left the keys at the old house so I had to turn around and go get them) within that 28 minutes my delivery guys left. I called at least a dozen times to reschedule and being that it was friday I was finally told that I would have to wait until monday to reschedule and then they weren't able to actually deliver them until wednesday. I know it's my fault for leaving the keys and running late but, between their "30 minutes before we arrive" and "30 minute grace period" thats an hour and I still made it in less then 30.. once they actually delevired them on wednesday it was quick prompt service and they turned them on to test them. even washed the owners manual for me and when he realized it took all the paperwork out and threw it on the ground in my driveway..

Don't leave home without it. These appliances these days are not what they use to be.

The Geek Squad serviceman performed an excellent job repairing our machine.

Works Beautifully, couldnt be happier with the washing machine.