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Customer reviews

Rating 4.6 out of 5 stars with 5746 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 5,746 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend geek squad they offer lots of different warranties and it’s totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got the geek squad protection plan. Now I can rest assured my items will be protected if something happens to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra protection for our appliances. Gives you a good piece of mind on your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, easy to use, not so heavy like a typical washer and dryer set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not be able to use it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad before on the store, there services are not that great, but depends on how much training / knowledge they have.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your comments and feedback. We always appreciate hearing real comments from customers like you to expand and improve our services. We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Greek did good on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top loader is great this Samsung brand work very well had it a year now and i enjoy using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always provided excellent service. Techs know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security when buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always my first alternative when buying any electronic equipment is best buy apart which is very good store have the best of guarantees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better be safe, than to be sorry. Purchased Geek Squad protection with my new washer and dryer purchase. You never know WHAT may happen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is there when you need them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the offer extra service and protection. I have this extra security on my products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked well with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extended warranty worked extremely well when appliance failed after 11/2 years. Replaced with newer model with no hassle in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love it! Works good and haven't had a problem with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Use them for several items bought at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got to my house on time and installed everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad's services only once on a broken phone screen. I stood in line, filled out docs and received a new phone by the end of that week. Painless!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon reading reviews for ANY washer, I believed it was important to purchase protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AmaZing delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for the delivery of our washer and dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Was able to replace washing machine due to oversize fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Plan B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased just in case I had any issues, have not had to use it yet but sense of security is priceless.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Wheaton. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great a

    I would recommend this to a friend