Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5748 reviews
(5,748 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hanvt used it. i hope i never do., but nice to have the reassurance of having protection
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think spending the extra money for this protection is a good idea. 60 for 3 years for such peace of mind.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Obscenely bad service, terrible for appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance failed after 3 yrs, thought my Geek Squad protection would take care of it. Repair was scheduled, notifications were sent, and Vendor selected came out as expected and ordered needed part. Then I spent the next 5 weeks calling the vendor AND Best Buy, spending hours on hold trying to get info on the repair not made. Not even once was I updated on the status, and no activity could be accessed online. Finally talked to the Geek "Special Forces" who said I would be eligible for a store credit since part was still on back order (I was able to find 3 vendors that carried the part in stock, but BBuy doesn't look). Now waiting 2 more weeks, still no communication from Best Buy, NO credit issued.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love these protection plans. Hassle free and leave the repair to Bestbuy Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth it if something goes wrong. Not a bad price for 3 years.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best value good coverage great price yep well worth $
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good I guess? I have never used the geek squad protection plan
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good gsp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing of personal very long time and Best Buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great washer and drier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and very professional and showed up on time
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, strongly will recommend to family and friends.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is something every customer should have.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
very good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its great to have this on all your computers laptops in all.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Because you never know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We all know that unfortunately things break so I purchased this hope I don’t need to use it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Alway get the protection.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They don’t build thing like they use to. Geek protection is the best
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad provides great products and services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having geek squad protection make all the worries go away
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good warranty\\\\\\
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty works great. Would purchase again in a heartbeat.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recomend this service , who never knows what happen after.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This awesome. I had to have a washer replaced. Super easy process.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never buy anything without Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy anything without a Geek Squad Service Plan!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Things happen in life so we always get the protection
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


