Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 5749 reviews
(5,749 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Geek Squad is a waste of time and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the dual set of whirlpool wahing and drying machine on March 16,2019. My washing machine stopped working mid August of 2020. Called in repair, with no luck, kept getting pushback saying part was back ordered, On September 20 2020 i was forced to buy another washer since there was no expectant day as to when and if they would receive a part. I called 2 days ago and was told I was approved for a return but they would keep the money of the protection program because they were exchanging! It seems really unfair they would keep the money since it was not in my control not to fix the washing machine. I would be ok with them prorating the amount for the covered months since i paid for a 5 yr warranty and my washing machine only worked for 1 yr and 5 months
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Hope I don't need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope that we never need to use this but we thought it was worth the money.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
service is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad service is good but takes time to reach them
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always use and buy the protection plans from best buy. They are great>
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would really recommend this product it is super reliable and nice
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
SO WORTH IT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone who doesn't take advantage of the protection plans really looses out.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This price beats the competition. Geek squad service reviews are second to none.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have. useful. fix broken or replace
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Product Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gives us great piece of mind that we have this protection on our appliances!
I would recommend this to a friendRated 4 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that mounted my tv did a great job I love my Best Buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good but Pricy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this because I've used it once before, not needed but worth it if something goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe it is always a good idea to purchase a warranty with certain items.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only way to buy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!’n
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy for anyone that ever guys anything for emergencies or jusy a quick fix
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GREAT PRICE FOR A 5 YEAR WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome deal at $109.99 for 5 yrs but really hoping i never have to use it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is always a sound investment for piece of mind.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are great and have always purchased the coverage with big items
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommended for any new machine and helps in case something happens
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You better get this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this because we never know wen my machines are goin to broke down
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty in the game.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it suppose too. I have never had a problem with best buy warranty.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friend


