Customer Ratings & Reviews

The service is great customer services is great. There timing is good the are professional.

I bought a washer 4 years ago & it already broke. It would have cost about $350 to fix. This time we are buying a cheaper washer with a warranty.

This was purchased for a LG electric dryer to cover for damage even related to normal wear and tear. Being that we use our electric dryer almost daily, it makes sense to purchase this relatively inexpensive plan just in case. The fact that newer electric dryers have built-in computers and are virtually impossible for the end-user to repair, I feel that this protection plan is well worth the price. The plan even covers for damage caused by where in tear witches pretty incredible.

Most appliances last between 5-10 years. Paying a small percentage of the cost of the appliance for an additional warranty is always wise if you can afford it. You never know when something is going to happen and you need to call in a warranty or repair.

I opted for the Geek Squad Protection plan, and let me tell you, it's like having a safety net for your gadgets. When my washer decided to act weird, Geek Squad had it sorted in no time. The best part? They kept me in the loop throughout, so no mysterious tech magic happening behind closed doors.

Had a problem with our washer that was a simple fix. Geek squad helped us figure it out over the phone and sent us a replacement part to fix our issue. Two thumbs up for whoever we talked to.

Great to know my appliance is covered and protected!

I had a problem with my new dryer leaving lint all over my clothes and not on the lint filter. Best Buy Geek Squad offered to stand behind it and replace the unit. I was able to remedy the issue with a piece of weather stripping. Nice to have a company stand behind it's customers. Thank you Best Buy Geek Squad

I haven't use this protection for my most recent purchase yet (and hopefully won't need to) but I have purchased this and used it before and highly recommend it for expensive items because life happens and stuff breaks, it's good to have that security on your investment.

This protection plan makes buying an expensive purchase pain free and best buy knows this.

I usually get an extended warranty when offered and for the past 10 years I have never had to use any of them. Good products.

So far works good no issues or problems yet and I like the color.

very good price for 5 years geek hope i don't have to use it

Works great! Does a really great job with large loads! would recommend. Geek Squad installed everything no hiccup in 20 minutes!

First time having owning a "modern" set of washer and dryer and WOW. Such an improvement to our lives. 10/10 would recommend. The app is actually really helpful for maintenance and cleaning reminders. And it's pretty nice being reminded when a load is done via app notifications on your phone.

Warranty was super easy to buy (adding extra text)

I always get a Geek Squad warranty on all my major appliances. This on is on a recent Washer purchase. I did have two major large purchases that I purchased this warranty on and it covered those two products with no questions or problems.

I love my new GE washer, its quiet, energy efficient and clothes smell so clean.

One thing I always spring for these days is the Geek Squad service. TBH, it gives me peace of mind that within an expected timeframe, there will be Geek squad protection on my purchase!

Always good to have a Geek Squad warranty/service setup for your appliances from trusted professionals. Worth it to have it. Awesome service.