Customer Ratings & Reviews

I'm sure if something comes up they will honor the repairs.

I got suckered into buying this warranty. Best Buy claimed to have great service. That’s why I spent 3 hours on the phone trying to get a refund on the accessories for a gas dryer we had canceled. Like why would I want to keep the gas accessories if we can’t do a gas dryer. Waste of time with Best Buy.

For those of you who are looking for a quick wash, the speed wash setting lasts 45 minutes. We also keep having issues woth water leaking and calibration issues. I was hoping it would get better but it seems the opposite.

Great service. Worth it beside the fact that it not very cheap.

Good product, I liked the performance so far, and rather quiet.

Got to get protection for items that are easily broken.

protect you investment washers and dryers are not cheap

I bought the five year warranty but found out that the first years under the manufactur and also it is a $99 flat fee for them to just come and look at it no matter what is wrong with it

This was not the experience I expected; first, the people in the store knew very little about a portable dryer. I asked for further assistance, which they couldn't provide; I tried to buy a small AC. I had to ask three different people to finally get an answer: Best Buy is not what it used to be

Have not yet needed any repairs but good to have in place.

Bought this with my Maytag washer. Geeks couldn’t fix it. They wanted me to wait 2 weeks for a subcontractor repair man so I just returned it

Worth the money if anything should happen. Good price

This was my decision based on store sale men recomendation

Got this for my washer and dryer set less than 2 years ago. Apparently it's "not that kind of protection plan", after refusing to even come out and look at it they refused to cover it stating the 50 or so loads were just too much for a dryer to handle. They then claimed without looking at it that constant power surges due to poor electric system fried it. Only problem is it's a 2 year old home in 3 year old neighborhood....and I have Ting witch monitors for electrical surges. None have ever been detected in my house...

Haven't used the service yet but will rate it if I do

Aaaaaaaaaaaaaaaa awesome plan really glad got the service

Geeks squad gives you peace of mind. Buy this and relax.

I haven't had to use it yet but am glad it's there.

I called for my Dryer gasket got tangled with some clothes and when i called the here I was told that there is a 1 month waiting period to get it taken care off, I live 15 minutes from store all he said was let me transfer you directly to Samsung without any words was just sent there, and now is still July 20 my issue has not been resolved yet. all because the guy on Geek would not listen. btw I bought a Washer and Dryer both with Geek coverage I hope I did not make a mistake wasting my money.

service and support was exceptional for this product