Customer Ratings & Reviews

I got the extended warranty because it was cheaper then the Nicor home Solution package I have. This way I’m working with the point of sale only. I’m going to ask about getting dryer coverage for my older machine. So far so good

AGENT SHAWN FROM CRANBERRY STORE HELPED ME GREATLY! EXCELLENT SERVICE & HIGHLY RECOMMEND.

I always purchase the extended warranty. I've had to only use the ones prior very few times but the times that I did use it they always came thru.

Great. I had to get this Greek squad insurance for my washer and dryer

They came out and checked my washer and decided i should just get a new one. It was Replaced within a week and i couldnt be happier with the service i received.

You pay for what you get.....I had no issues purchasing a 5 year Standard Geek Squad Protection Plan. Things happen and I have the assurance that the Geek Squad will be available for any future issues I possibly have in the future.

Fantastic service by the geek squad, they never stop amazing me. Extremely knowledgeable in the field that they work in. The set up of the new appliances went very smooth and fast. I know who I’m getting for my next TV set up.

I have not had the need to use the protection plan. I am hoping not to ever use it. Some may feel that is a waste but I consider it an investment to ensure my products are protected with little to no disruption to my life.

Everything was hooked up quick and efficiently happy with the service

When I purchased my appliances I was told that I had two weeks after the delivery date to purchase the protection plan. I went into the store to make the purchase and I was told by the CSR that it wasn't possible because two had past from the date of purchase. She then asked the Department Manager what could be done, he told her to give me an 800 number and they could help me. Once she ran the info again, she was able to complete the transaction. Then stated to me, "I knew you were telling the truth. But my computer isn't acting right!" On another note, I love my new washer and dryer! The young lady that assisted me with the initial purchase was great, but the second lady that I purchased the protection plan from was definitely not my favorite.

Recently purchased a new washer and dryer Samsung set and they look great and also purchased the ext warrantly.

I received a good attention when I used ! Really quick

Haven't had to use it for this product yet but it has never failed us in the past.

Geek squad warranty service is a great deal. You can count on large ticket items breaking down from normal use. Having the warranty is needed to give you piece of mind when the time comes for repair service. I challenge you to try and ask the manufacturer for assistance and they will not be helpful. Go geek squad!

I have used them twice and they stated this washing machine is not a good one, they have many people not satisfied with this product. Always on time.

It gives me piece of mind knowing that if something happens to my electronic I'll have geek squad to help me

Bought for an expensive set of Electrolux washer and dryer set. Hoping to never need to use it, but the coverage to cost is a good value.

I would highly recommend to get a warranty cause as we no anything can happen it pays to have back up its well worth it

good install. Neat and careful. very professional.

This was the first product I bought for my brand new home, It was a necessity of course and a good one. These products have and still is taking care of my clothes like a good machine should, I am very pleased with this purchase.