Customer Ratings & Reviews

I used this for a washer and dryer purchase. The washer showed up with minor scratches and Best Buy relaxed it within a week at zero cost. Totally worth it. Great service to have. Great piece of mind!

It always is best to buy a warranty and with the warranty they normally will give you free installation! its well worth buying! They always do a awesome job and showes you how to use the new product!

I have purchased other warranties through Best Buy and they were able to replace my products when I was faced with them not working. Due to this fact, I did not hesitate to purchase a warranty for my new appliances.

Best Buy pricing was very conpetitive and this is great product for what you get.

Geek squad professionals are great at installing my TV's and wifi routers. I highly recommend them as they take the time to explain what they are doing and how things work.

I fortunately only had to make one call for information that was not provided in the installation guide or anywhere online. I needed the size of a fitting and to know if it was included in the installation kit. Very helpful.

Nothing at all its all amazing maybe the only thing is the staking kit didn't come with it .

I don't know how to rate this warranty. Have not needed to use it yet. My expectation is it will be a very good decision on my part should my washer need attention.

I always get the three or five years protection plan for all my Best Buy purchase so I rest assured that I'm covered if any inconvenience.

I got tired of my washing machine breaking down once a year, so I bought this, with my new one. Only had to use it once they got right on sending out the repair service and fixed it no charge.

For protecting your investment, if you are going to use the washer on a weekly basis, play it safe and get this 5-year standard protection

well actually I never really had to call them for anything yet but it's great to know that I have them

Can't go wrong with geek squad extended warranty. Expecially with the way these factory warranty services companies have been doing people. That's my experience!

Get the service, you will feel better knowing that if anything happens it will be covered. This new appliances have a lot of new technology that is hard to fix on your own now. not like old appliances.

I believe the extra warranty plan is the smart choice when it comes to appliances. The Geek Squad warranty price is not outrageous & affordable. I hope I never have to use it, but you never know!

It is an extended warranty. It is a gable if you need it. If needed it is a great deal of not needed then it is a waste of money.

This is the first time I've bought into something like this. and I'm glad I did cuz I needed it later when I bought my washer and dryer and it saved me extra money. I think the money I saved offset the cost of the plan.

I highly recommend that you check to see if the local Geek Squad has people on staff to do repairs for the item you are purchasing. If not, your product will still be covered but you’ll have to wait for insurance company used for this service to find and negotiate service for your product before repairs are made. We’re on our fifth repair for a product and so far have waited a week and a half to schedule the repair. From my check earlier this week it will be at least next week before that might happen.

The staff was very helpful and ready to assist when you entered. We're very careful when loading items into vehicle.

2 yrs. into my 5yr. plan, had minor problem with washer, they were unable to fix it in home and provided me with brand new machine identical to my model.